Tianjin Binhai Airport

Customer Reviews

No Skytrax Rating
Terminal Seating N/A
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 4 reviews
3/10
No Skytrax Rating
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Tianjin Binhai Airport customer review

Review by (United States) 12th August 2013

The most terrible airport I have ever had the displeasure of visiting. Stuck here for 5 hours when flight was delayed a fate I wouldn't wish upon my worst enemy. The entire terminal was ridiculously hot no AC in the summer! The excess of people plus the sunlight streaming in from the glass walls made it unbearably hot. Bathrooms were okay in terms of cleanliness but because there are so few stalls expect to wait in line. The one restaurant served terrible overpriced food. Noodles there were foisted from an instant noodle packet. Just awful. The stores have no variety. You want in-flight snacks? Too bad the only thing they have curiously is chocolate. I ate so much chocolate I was sick. The VIP/first class lounges are a joke. They're temporary spaces with temporary walls enclosing the size of a closet. You can see the whole room just passing by. The lounges probably were a closet in a past life that were hastily assembled to be a "lounge" at the last minute with little standards of or consideration in quality. They just stuck a few couches in a closet. Worst of all there are no working outlets in the terminal so good luck if you want to charge your laptop tablet or phone. There is a stand with adapters for charging phones but it's only compatible with weird Asian phones. The few outlets on the wall don't work. Overall it was a horrible experience. Again the entire place was hot enough to kill you.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
5/10

Tianjin Binhai Airport customer review

Review by (Australia) 23rd December 2012

The International Terminal seems and feels like a temporary after thought. There is a major expansion of another terminal building next door so maybe proper facilities may exist later. As it is the check in area is separated totally from the rest of the airport requiring everyone to show ID to walk through a door to go through a customs area before actually checking in for the back end of the row of counter. Then you retrace your steps to access the immigration area before the typically cramped security screening which only had two of the four points on duty leading to a long wait in line. Once through the main terminal area is obviously a temporary scenario by the way the duty free shop acts to block access to the other gates. However the toilets were clean and respectable the food and beverage were not too bad and the shops were okay to browse through.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
2/10

Tianjin Binhai Airport customer review

Review by (New Zealand) 2nd April 2012

The new terminal is a big step up compared to the old one but still it does not give the passengers a warm feeling. It's big and but feels small crowed and untidy comparing to Incheon Int'l airport. Most of the facilities are not well designed. Signs are confusing and some do not make sense. Most staff are unfriendly. International departure area is not an open design: passenger need to go through a door to check in at the counter and if you want to come out you have to go through the same door again totally unnecessary. Seems that the Chinese has long way to catch up with the world standards.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
4/10

Tianjin Binhai Airport customer review

Review by (Australia) 15th November 2009

Arrival from and departure to Shanghai. I hadn't been to Tianjin for 15 years it's now one of those standard new Asian airports : all sweeping steel and glass and marble. It's easy to navigate and check-in and security are quick and efficient. There's cheap Internet access airside (landside too but it was down) and reasonable food options on both airside and landside. There's lots of room and seating and airport as a whole and the toilets are clean. A metered taxi to or from the city is around RMB 60. My only criticism would be the flight announcements: they have one of those computers that says "Fliight xxx from xxx to xxx is now checking in at gate xxx". I don't know why these computers have the "From xxx" bit in China: you're in Tianjin (or wherever) so it's pretty obvious where the flight is from. The computer couldn't pronounce Tianjin which made this even more irritating: you'd have thought they could find a computer that could pronounce the name of their own airport. But otherwise it was lovely.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no