Tehran Imam Khomeini

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 8 reviews
5/10
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5/10

"speed up the passport clearance"

(Malaysia)

Not Verified | Arrival was super speedy, world class speed by the immigration guy. Airport facilities (money changer) is up until the time we arrive in there (early 11pm ish local time). Kudos to the landside staff. However departure is a different story, travelers are mire with last minute opening of AAX counters where usually it opens three hours ahead of time however at IKA it opens 1.5 hours before departure time. For non Iranians, immigration queue is super long with one female officer working only, we had to queue for more than 30 minutes just to clear our passport. Before immigration the seats are not enough to contains all the travellers and after the immigration there isn't any trolleys to move the luggage of us. Good part about IKA, you will feel safe in the airport with thorough checks and the presence of officers in military fatigue, the security here is top notch. After immigration there are sleeping benches at the most behind of gates. Improvements to be done, add more chairs before the immigration, speed up the passport clearance and introduce trolleys after immigration.
Experience At AirportArrival and Departure
Date VisitNovember 2017
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages N/A
Airport Staff 12345
yes
7/10

"Greatly improved airport"

(Thailand)

Verified Review | Greatly improved airport, with better immigration facilities on arrival, fast track lane for business passengers on departure (entrance into departure hall, entrance to immigration), much faster retrieval of luggage and more smiling people. The departure zone after security has been revamped and is now more frendly too.
Experience At AirportArrival and Departure
Date VisitOctober 2017
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
yes
9/10

"security checks were quite decent"

(United Kingdom)

As I was travelling in Emirates Business class from Tehran, I was able to use the VIP terminal just around the corner of the main terminal. It was very clean, stylish and modern for Iranian standards. Emirates passengers got to use the whole second floor which provided a good buffet, nice leather seats, clean prayer room and very clean toilets. The customer service and security checks were also quite decent despite being busy during the day.
Experience At AirportDeparture Only
Date VisitMay 2017
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
2/10

"unfriendly and stressed staff"

(Germany)

Long queing times Tehran Imam Khomeini airport, rude and unfriendly staff. Not worthy of such a friendly and hospital country. Waiting times have been extraordinary long. We had to pass 4 diffrent security and xray scans to board the plane. Unfriendly and stressed staff all over the airport!
Experience At AirportDeparture Only
Date VisitApril 2017
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
2/10

"like an isolated domestic terminal"

(Iran)

Tehran IKA Airport looks like an isolated domestic terminal rather than international. Arrival immigration is small and if two or more flights arrive at the same time, it will be chaos. Baggage conveyor belts are limited to three which seems no maintenance has been performed for a long time. At the same place the toilets are dirty most of the time. The departure section is little better in comparison of Arrival. Wi-fi is free but could not be used at all. Passengers security checks are conducted two times! Departure section is a little bit organized. The airport website is just in Persian language! Finding a car park is so hard. At the time writing review, no public transportation except taxi are accessible. In comparison of other region airport like Dubai, Qatar and Istanbul airports, IKA is messy.
Experience At AirportDeparture Only
Date VisitFebruary 2017
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
5/10

"chaotic at baggage claim"

(Germany)

For a city of this size Tehran Imam Khomeini airport is quite small. Overall a modern airport but immigration procedure at arrival took a long time. Also a bit chaotic at baggage claim as the space on the belt is tight if a B747 arrives. At departure all went fine, but the food in the restaurants was awful. Even in duty free no alcohol was avaiaible and there are no smoking rooms after security check. No free wifi available.
Experience At AirportArrival and Departure
Date VisitNovember 2016
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
3/10

"malfunction of the airport"

(United Kingdom)

I have traveled a few times there and had no problem but this time I missed my flight due to the malfunction of the airport. The flight information board doesn't work properly any more and they only announce your flight once so be careful. Pay your exit tax (?!) in a bank before you go to the airport. Don't rely on the bank there like me. The cashier was serving one of us form the queue and 10 passport from a travel agency without our knowledge so some people from the queue were missing their flight. The police or security office weren't helpful and were nasty. It seems as if the Airport site doesn't let you to write a review since it's getting probably lots of bad ones. Hopefully they sort the airport out soon.
Experience At AirportDeparture Only
Date VisitApril 2015
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
no
3/10

Tehran Imam Khomeini customer review

(France)

Despite travelling during off peak time in the afternoon (Tehran gets busy at night), the whole check in process for Germania flight ST3329 to Berlin was chaotic, beginning with a broken luggage belt convenor that probably cannot be repaired because of sanctions. Boarding was a mess too, as Aseman flight to Yerevan was scheduled to leave from the same gate at the same time, so that people queued together getting totally confused as to whether they were in the right place or not. Border staff unpleasant/scary.
Experience At AirportDeparture Only
Date VisitAugust 2015
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no