Departure was fairly easy and quick and there was an English guide for completing the customs form. You can only spend local money in the cafe or burger place but duty free only accepts dollars and euros. Escalator up to departures and not big inside but okay and clean. Arrival is very slow - so be patient. There is no queuing at passport control so I just took a seat on the side and waited until only a few people left and was much easier. At customs you need to complete two forms and I couldn't see an English guide (whereas there was one in departures) so ask a local or fill it in best as you can and customs officers will help with rest. There is a separate queue for tourists and they speak a little English make sure you keep the second copy as you will need it when you come to leave the country. Taxi ride into centre around 15000 Som i.e. $5 but you'll need to haggle a lot. Overall it's a fairly small airport and arrival does take a long time but it seems they are trying to improve things all the time.