Airline of the Year  

Sunan Pyongyang Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 3 reviews
4/10
No Skytrax Rating
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8/10

"airport itself is spotlessly clean"

(United Kingdom)

Verified Review | Passport control on arrival was fast and friendly. The baggage reclaim did take a while as the luggage is brought from the plane in lots of small batches, so if you're unlucky and your bag is in one of the later batches, you'll need to be patient. Customs control is also quite long and is quite different from what one expects as staff will check phones, cameras etc. The staff were all polite though and smiling and treat your belongings carefully. Departure is similar and there is a rather strange system of customs officers checking declaration forms over the shoulder of the check-in staff processing your flight! The airport itself is spotlessly clean, spacious and has all the shops and cafés you need, all fully staffed by friendly personnel.
Experience At AirportArrival and Departure
Date VisitApril 2017
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
yes
1/10

Sunan Pyongyang Airport customer review

(Germany)

The airport was not busy when we arrived but this did not stop it taking 65 minutes to pass through immigration and collect bags. Facilities are what you expect from an airport about 50 years out of date and did not expect anything different I guess. Found the staff to be unfriendly and there were no painted on smiles available here.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
3/10

Sunan Pyongyang Airport customer review

(United Kingdom)

Pyongyang airport in North Korea is small and almost empty with very few flights and few passengers. It is to easy find the guides you need for your visit in North Korea. You don´t have to look for them they wait for you and find you after the passport visa and customs control. The document check and the customs control are surprisingly smooth and fast. It takes about 20 minutes to pass the airport building including the controls. The officials are friendly or at least not un-friendly as you might expect in this extremely closed communist country. You have to deposit your mobile phone at the customs control but it can be kept by the guides during your visit and you get it back when you leave the country.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes