Not enough ticket agents to handle queue. More security guards standing around talking than ticket agents to help. Carrying luggage from basement on overloaded elevator to 5th floor then down for boarding pass where there were one sometimes 2 boarding pass agents while I queued up. By the time I negotiated the airport I missed my flight. Malaysian Air scheduled 1.5 hours between flights. Not nearly enough time for getting baggage going up 5 floors then down for the boarding pass. International flights a passenger needs at least 3 hours especially at Kuala airport. Extremely poor customer service and organization. Not yet arrived into the 21st century.