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St Petersburg Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 37 reviews
3/10
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3/10

"beware of taxi scams"

(Australia)

Beware of taxi scams. There is an official taxi desk on coming through customs which will give you the taxi number plate, colour and make of car, name of driver and price of trip. On exiting, a man looked at my paperwork for the car and claimed it was his car. By the time my suitcases were loaded in his car, it was too late to back out (I hadn't checked the number plate). I was then taken to my destination and charged five times the quoted price according to a 'taxi meter' on his mobile phone. I refused to pay and photographed the number plate - he stopped me from photographing him. Will notify the police although suspect they won't be interested.
Experience At AirportArrival Only
Date VisitOctober 2015
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
no
9/10

St Petersburg Airport customer review

(Russian Federation)

From the city to the airport in 20 minutes. The new terminal is fine. Beautiful geometric lines used in the design. Check-in for flight did not take too long. The old building renovated and converted into a zone of local flights. There are many shops and cafes. There was a small queue of pre-control before departure.
Experience At AirportDeparture Only
Date VisitJuly 2015
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
na

St Petersburg Airport customer review

(United States)

This is ridiculous. 1st time trying out Allegiant Air at St Pete (PIE) airport and I would never recommend it! This is the first and last time I will be here. The air conditioning doesn't accommodate the number of people you check in and wait standing in line with no AC no seating (except wheelchairs which I'm sure they charge extra for). Supposed to board at 6am still standing in line with no AC at 6am. So many people that the door outside remains open so more hot air pours in. I'll take Tampa Intl from now on.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
9/10

St Petersburg Airport customer review

(United Kingdom)

We passed through this airport from a domestic flight from DME using a new terminal. The facilities inside the new terminal are good. It is spacious and very modern terminal. Good connection to city centre via nearby Metro station. The shuttle bus is inexpensive (RUB25 per trip) but the bus is usually crowded. Security was quick and easy. My first impression of this airport was good.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
na

St Petersburg Airport customer review

(Canada)

This airport might be acceptable if we were living in 1952 but by today's standards it is shocking. Waiting areas at the gates for flights have less room then the airport in St. Vincent few seats no shopping and no cafes. I couldn't believe that this is the airport of the second city of Russia. Allow lots of time for security checks. Passport Control was speedy. Just pray you don't have to use this airport when multiple flights are taking off. A new airport is being planned for the future.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
1/10

St Petersburg Airport customer review

(Azerbaijan)

From 50+ airports I have been to never seen Pulkovo-1 (domestic terminal) would definitely be the worst. No electric stairs operational bad smell toilet only in main building and not at boarding gates 1-6 old building from Soviet era with half of lights missing or burnt limited to no information panels etc.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
5/10

St Petersburg Airport customer review

(Australia)

Watch out for taxi scams at this airport. We were approached by a man with official-looking identification right in front of the official taxi booth. We thought he was one of their staff. He directed us to an unmarked vehicle whose driver extorted us for twice the official fare. Insist on booking your taxi at the booth itself and ignore anyone else. The airport authorities and the staff of the official taxi booth who could see what was happening seem unconcerned about the issue.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping N/A
no
10/10

St Petersburg Airport customer review

(United States)

Extremely accommodating! We booked a last minute flight to bring my elderly father home to Pennsylvania and from the minute we walked through the doors we were treated with nothing but kindness! What we feared would be a high stress nightmare couldn't have gone smoother! My one recommendation would be the addition of a family restroom. Because my father could not go into the restroom alone. However again an airport employee came to the rescue and actually closed the men's room to allow my mother to accompany my father. Highly recommend!
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
5/10

St Petersburg Airport customer review

(Kuwait)

This airport just would never handle any volume. We arrived and immigration wasn't too bad. We had heard horror stories but maybe 20 mins maximum. The horror is luggage collection. No trolleys and a single conveyer belt handling a full plane. I wasn't sure how I was going to drag the 4 bags across the terminal without a trolley. At the last minute a passenger gave his up so we were saved. Taxi system is wired but seems to work. We had a very adequate BMW that was reasonably priced. The terminal looks awful though.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
2/10

St Petersburg Airport customer review

(Ukraine)

Several flights to and from terminals 1 and 2 all international. The airport is not good at all. Even coming in and out with public buses (frequent and reliable service) is trouble because all buses have to queue at a single gate which serves as parking entrance and general terminal access altogether. Strange queues at entrances to terminals with security search done with no idea of what line management is. Check in desks in two terminals are located before (Terminal 1) and after Customs (Terminal 2) which makes confusing departure procedures even more painful. Secondary security search is done before passport control at Terminal 1 and after passport control at Terminal 2. Confusing again. The security search procedure is deliberately inefficient with lack of manned lanes. Passport control didn't delay me these times so I was lucky both going in and out. Duty free selection and stores appearance is laughable there. The best places to eat are Burger King in Terminal 1 and Costa Coffee in Terminal 2 (both landside). Everything else is much less inspiring. Such a strange facility for such a great city. Shame!
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
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