Skopje Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 9 reviews
6/10
No Skytrax Rating
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1/10

"a disgrace how they treat people"

(United Kingdom)

Verified Review | The airport staff are extremely rude and imperious! On checking in the agent made me walk approx. 100m with heavy bags, although the passengers lanes were not clearly defined and absolutely nobody was in front of me in the queue! They don't really understand what is customer service by it's definition and very far from understanding that they are there to help not to humiliate people. Very far from some internationally accepted standards! It's a disgrace how they treat people. I don't think that I will fly there again. It's better to fly to the nearest airport rent car and visit Skopje, if you really have to.
Experience At AirportDeparture Only
Date VisitJune 2017
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
7/10

"small yet very well organized"

(Australia)

The airport is small yet very well organized. There is every service available that a person would require even for a long wait - restaurant - ATM's - banks - PO - as far as airport seats go I was able to sleep on these in more comfort than others. I've been through many airports and can honestly say that I'm impressed.
Experience At AirportArrival and Departure
Date VisitMay 2017
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
7/10

"toilets could be cleaner"

(Germany)

Verified Review | Skopje is a small airport but quite spacious, you can see that there are not many people flying international. But there are some coffee shops, burger king and car rentals. The only shuttle bus goes every hour. The toilets could be cleaner, they were dirty even, when there weere almost no people.
Experience At AirportDeparture Only
Date VisitFebruary 2017
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
8/10

"smallish airport with limited facilities"

(Australia)

A smallish airport with limited facilities but clean and comfortable.
Experience At AirportArrival and Departure
Date VisitSeptember 2015
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
2/10

Skopje Airport customer review

(Australia)

The new terminal is just a large barn. A few shops and very little duty free. Airport staff disinterested rude and officious. Border police just as rude demanding some sort of photocopied form from me which I did not have. Yes I do speak Macedonian and I still could not work out what he was after. Just as well we were leaving.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
8/10

Skopje Airport customer review

(Australia)

Major improvements since the opening of the new terminal. Access to the airport is easier off the new freeway interchange and the car park has plenty of bays available. The terminal is spacious with the check-in counters and ticket offices conveniently placed. Check-in ran smoothly as did immigration and security. Burger King and a couple of cafes in the departure area as well as decent duty free outlets. Plenty of rest rooms VIP lounge and seating at each gate. The queue at the departure gate was a little disorganised and time consuming however the new aerobridges make the walk to the aircraft a whole lot easier. Looking forward to my next trip there.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
10/10

Skopje Airport customer review

(Canada)

The completely rebuilt airport was opened in 2011. I have flown there twice since and am impressed with the new building! Large departure/arrivals waiting area a nice cafe/restaurant with food and beverages (well priced) a couple of shops and an enormous parking lot. They just built a brand new interchange for the highway as well (located right on the main highway). They just opened a new City Bus route that travels to the Airport from the centre of Skopje and also the city bus and train station downtown. In the gate area there is a "Beer Garden" cafe a Burger King and two Duty Free Shops nicely equipped with a large Macedonian Wine section. The building is clean and staff are efficient. It's a pleasure flying to and from this new airport!
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
3/10

Skopje Airport customer review

Skopje airport seems to be smaller than some big railway stations. A handful of counters half a dozen gates. Accessibility by car is great - the parking lot is face to face to the terminal. Shopping and catering is limited but handling passengers and baggage is quite efficient. Hardly surprising so it is a really small airport with just a small number of flights to handle. Immigration can be somewhat weird - please do not chat loudly to your travel companion while standing in the queue for the counter! Entering or leaving Macedonia is a serious official procedure which dignity should not be disturbed by chatting travellers. - Important: do not rely on taxi drivers' hotel recommendations! You will get a nasty overpriced hotel room while your driver gets a nice commission from the hotel owner.
no
na

Skopje Airport customer review

I flew twice from SKP to ZRH with the Swiss carrier "Helvetic Airways" this year. Unfortunately the bus-connection from city-centre is - optimistically said - "developable" so you'd better take a taxi. Fix the price with the driver in advance! The airport is small only with basic facilities so the check-in is quite fast and without problems. Baggage control is ok though not really well organized as well as the passport-control anyway: it works. The waiting lounge has a nice view to the planes (if there are some...) a really small duty-free with bored female sales-agents and a bar where you can drink a coffee for a reasonable price compared to other airports. SKP is unspectacular and unproblematic. Go for it!
no