Singapore Changi Airport

Singapore Changi airport is a very pleasant experience, good to shop, great place to relax and eat as well. I think Changi is the best airport I have been to. The customer service officers are very helpful there. Things are cheaper without GST and thanks to maintenance the airport are well taken care of.

The toilets were cleaned and dry, and the shops had a lot to offer as well. Dining options were large and the resting areas had a lot of gadgets, from charging stations to free surfing stations to a movie theatre and so on.

I have been to this wonderful airport before but this is the first time that I was in a long transit. There is plenty of seating and many types of dining choices from street food to gourmet choices. Duty free has loads of choices. There is a theatre that has movies running 24/7 and a fairly good choice too. If one gets tired there are some nice secluded nooks with lounge couches where one can stretch out and take a fairly good nap, many toilets, drinking water fountains and generally all that one can hope for whilst in transit and not feel too stressed out.

I have arrived to Singapore Changi Airport Terminal 2 last August with some friends. The airport has a pleasant atmosphere and it is quite clean and gave us a great impression. However once we reached the passport control, the queue was unbearable, we waited about 30 mins to clear the immigration to enter Singapore. Just standing in the queue. The luggage arrived before us without any problem.

I flew out of Singapore Changi Airport T2 on 8/9/2015 with Lufthansa. The check-in process took very long time. The personnel at the counter do not greet or smile at passengers and can barely understand them. The immigration control was smooth and efficient. There are many shops and a huge variety of options for dinner. The security check is just at the entrance of the gate, creating a major inconvenience. The queue was very long and you have no options other than to stand in it and wait. I was not able to bring my drinks on the plane because of the security check being at the gate. After all, the shopping experience is good, the food available is good, the check-in is average and the waiting time at security check is bad.

Singapore Changi Airport is one of the most wonderful airports in the world. Immigration for both Departure and Arrival in under 10 minutes is very impressive. Terminal signs are available in multiple languages - English, Chinese, Malay and Japanese. Toilets are also very clean. There are a lot of facilities at Changi Airport, like Butterfly Garden, free movie screening, Kinetic Rain Sculpture and free Wi-Fi. There is also a lot of food and beverages there to keep travellers like me full.

Singapore Changi Airport - Still one of the better airports, very well organised, nice shopping, good eating. Very good views on runways and apron. But needs refreshing, carpets to be replaced by tiling. I prefer Hong Kong with its higher ceilings and better lighting, or even Dubai's A380-dedicated Terminal A.

I fly in and out of Changi 3 to 4 times a month. As far as I am concerned, there are no complaints, plenty of shopping and choices of food. I have seen a lot of complaints about slow immigration. I just received my Long Term Pass so I do not have to pass through the booths. Prior to that, I never spent more than 5 minutes in line. The staff were always courteous and efficient, processing in 30 seconds or less. One reviewer complained about the long lines on or about 6 August. That was National Day weekend, so yes.

Very nice and convienient airport. Many eateries and shops in the terminals (both before customs and after). The carpet of the terminal looks very old (I do not like it, but personal opinion). Good WiFi connection. Easy to switch from terminal to terminal. Most of the ground staff are friendly, but I also experienced some rude staff. Clearing the immigration (entering Singapore) takes forever.

Hard to find a negative about Changi, but on 6 August at around 5pm the arrivals hall queues were hardly moving. It took an hour to get processed. My wife asked the Customs officer if the bags would still be there after such a delay, and he replied that you can always come back tomorrow to get them. Not very Singapore we thought!