"staff are extremely friendly"
Ethan Phua (Singapore)
Singapore Changi Airport is a spacious, clean and awesome airport. It is easily accessible by public transport, and the staff are extremely friendly. There are a wide variety of shops ranging from restaurants to boutiques to tech shops. It is like a shopping haven.
Experience At Airport | Arrival and Departure |
Date Visit | June 2016 |
Type Of Traveller | Family Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | yes |
"they know how to indulge passengers"
Ronny Luke (Germany)
Changi Airport is my favorite airport and offers a good experience to all passengers. The design is very elegant and really shows first class quality. It is very clean and cozy. Staff were friendly, courteous and seemed to know how to do their job very well, albeit one slightly unpleasant experience while transiting last year. Food options were good, shopping was great, free massage seats were definitely a big plus. They just really know how to indulge passengers.
Experience At Airport | Arrival and Departure |
Date Visit | November 2015 |
Type Of Traveller | Solo Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | yes |
"interiors are world-class"
Rohit Raj (India)
Singapore Changi is one of the best airports in the world - huge terminal buildings which are well connected by the skybus. Have never seen this airport crowded and plenty of options for shopping and dining. The interiors are world-class with ample of seating arrangements.
Experience At Airport | Transit |
Date Visit | June 2016 |
Type Of Traveller | Solo Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | yes |
"facilities are superb"
8 reviews Rendi Oktavianto (Indonesia)
Singapore Changi is the best airport for my opinion - huge but does not seem crowded. The facilities are superb and the staff are quite attentive. The only improvement would be the toilets which are sometimes dirty. Immigration is fast. The shopping inside is not cheap but reasonable.
Experience At Airport | Transit |
Date Visit | May 2016 |
Type Of Traveller | Family Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | yes |
"now has more free internet terminals"
Chohong Choi (Hong Kong)
I've noticed that Changi now has more free internet terminals than before. For this alone I'd rate it higher than Hong Kong International (another excellent airport). Changi's public transportation options to the city center rate slightly better than Hong Kong's. Both are very good, but what tips the balance in Singapore's favor is that its MRT service terminates at Changi. The best Hong Kong can manage is its MTR Airport Express, which is more comfortable and faster than the MRT, but costs a premium to ride. For regular MTR service, one has to take a bus shuttle to nearby Tung Chung.
Experience At Airport | Arrival and Departure |
Date Visit | May 2016 |
Type Of Traveller | Solo Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Staff | 12345 |
Recommended | yes |
"quite modern and effective"
R Nixon (Sweden)
Experienced this airport four consecutive times in a short period. Went to both terminal 2 and 3. Terminal 2 was quite modern and effective, and felt cosy. Terminal 3 was the most modern terminal there, and it was easy to find the gate. A lot of shops were available along the way (almost like a big mall) and the prices for fashion were as high as in any other taxfree shop in the world. The food was surprisingly cheap compared to other airports, and the quality was good. Overall, this is a good airport to travel to/from.
Experience At Airport | Arrival and Departure |
Date Visit | May 2016 |
Type Of Traveller | Family Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | yes |
"signs are clear, terminal clean"
Andy Chan (Netherlands)
A very mediocre airport. Maybe my expectations were too high (voted as No. 1 airport). Arrived at terminal 2 in the late evening. Most of the eateries were closed and limited shop before immigration. Clearing immigration was quick. Many shops after passport control, but most were closed as well. Seats were okay, but not at the gate, very limited. Also, when heading to the gates (T2) the airport is very dark and looks very old (brown/red carpets) not a great feeling. Wifi available via service desk (another option was getting a password via SMS, but never received one). Signs are clear, terminal clean.
Experience At Airport | Arrival and Departure |
Date Visit | April 2016 |
Type Of Traveller | Solo Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | yes |
"very clean"
Claire Birks (United Kingdom)
I have always found this to be on the whole an excellent airport. Haven't seen a fully carpeted terminal for many years - very clean, I have found limited lines for check in and immigration - hand baggage security is at the gates which I feel is easier anyway. Shops and restaurants are good range and quality. Taxi lines can be long but like any airport depends on what time you arrive. Staff friendly and want to help.
Experience At Airport | Arrival and Departure |
Date Visit | March 2016 |
Type Of Traveller | Business |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | yes |
"amenities are abundant"
Gavin Tan (Malaysia)
Excellent airport experience, with plenty of things to do, from a movie theatre to even Xbox consoles with free usage. Amenities are abundant, massage chairs, koi ponds, gardens and even a butterfly garden. Skytrains make the huge airport seem compact, extremely convenient. Staff are efficient, friendly and helpful. Signages are clear, and it was probably the cleanest airport I've ever been to! Details and terminals are very well built and designed, even the toilets. Best airport in the world.
Experience At Airport | Arrival and Departure |
Date Visit | May 2016 |
Type Of Traveller | Family Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | yes |
"staff help without hesitation"
18 reviews Aiyaphol Kemapuckpong (Thailand)
At Singapore Changi security queues are at the gate, which make queueing times infinitesimally short. Queue times acceptable by being under 10 minutes, 20 minutes for check in. Shopping will is excellent. In T2, there is a kids area that features Xboxes and the latest games. Right next to it is the sunflower garden and a parents relaxation zone with a mini-movie theatre. Business Class lounges get overcrowded during peak periods - 15 airlines using the same lounge, and not accounting for the Frequent Flyers. American style airport, which means that arrivals and departures use the same walkways. Staff will help you without hesitation. Washrooms are highly maintained. Easy to get out of the airport and many transport options.
Experience At Airport | Arrival and Departure |
Date Visit | September 2015 |
Type Of Traveller | Family Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | yes |