Singapore Changi Airport

The airport may not have the most spectacular architecture, but it excels at the functions people expect in an airport - immigration and security takes less than 2 minutes each, baggage arrives on the belt in 20 minutes, there's ample seating, and the toilets are clean, each with their own dedicated staff member. Small touches like kids games, mini gardens, carpeting or art installations create a pleasant environment. Changi Airport is one of the few airports in the world where I would dare to arrive just an hour before an international flight and still expect to make it to my gate with ample time to spare.

✅ Verified Review | The airport is so efficient. The moment you are out of the aircraft, a short walk and its out to immigration. The airport has a very nice soothing ambience with well-placed signs and airport service staff directing connecting passengers to their next flight. There is staff on stand-by to look out for passengers who need any form of assistance. There wasn't any queue at immigration because it was so efficient. The baggage was out in good time too, I didn't have to wait long. There were trolleys aplenty and they were all parked beside the conveyor belt for easy retrieval. The taxi queue was long but the waiting time was extremely short because passengers are whisked out in a taxi so quickly! A very clean, green and efficient airport.

Emirates lounge was closed during the busiest period of the year. Massive fail for Emirates and Changi to have this happen. Food quality is only fast food junk. No nice bistro cafes or wine bars so without a proper lounge there is no way to have a nice experience here. Shopping is average. Decor is outdated with awful brown carpets everywhere in the airport. Unable to take mineral water to the plane massive disappointment. Awful airport with no nice quality facilities. No comparison to Dubai.

Singapore Changi is the best airport I have seen. It is designed and laid out very well. Customer service is 5-star. One can get help in various languages. Restrooms are kept very clean at all times. Food court is the ultimate in the world. Both Malaysia and Singapore have very similar food and the menu is huge catering Indian, Chinese, Malay, Thai, Indonesian and fusion style. My flight arrived and I left the airport in 20 mins.

Singapore Changi Terminal 3 is the best airport terminal I've been to. Upon arriving from my flight from Jakarta on SQ959, the immigration pass was really fast compared to other airport in the world I've been on. The wifi was good if you have a phone number like me and free to search or watch anything. Baggage does arrive faster and efficient unlike T1 or T2. The pricing for buying items was pretty expensive, but there was a good choice of restaurants. Overall, I will continue to use T3.

Maybe I arrived into Singapore Changi on a bad day, but I was really shocked or had too high expectations. It took me 1 hour to get to the immigration point because the whole flight coming from Amsterdam including crew (so between 3-400 people) had to be squeezed through 2 doors and be checked upon arrival - even the crew was complaining. This alone took more than 30 minutes. Obviously there was a subsequent queue at the toilets and it took quite long to get to the baggage claim. A queue at immigration (1h after arrival) led to another 10 minutes waiting time. I was texting my friend who was picking me up when I finally had network again and was told off for this by the immigration officer - there was a lack of information, instruction and organization from the side of the airport which led to quite a delay.

I arrived at Singapore Changi around 5.30 coming in from Amsterdam with SQ323. My transit time was at that moment around 5.5 hours. Enough time to experience the airport at which we were once before (back in 1981). The link between terminals 2 and 3 was good, within 10 minutes we were at terminal 3. Because I had not obtained a boarding pass for my next flight I was taken to a transfer-location, where at the desk a not so friendly young lady took my itinerary and printed out the new boarding pass without even looking at me. That was the only less pleasant moment at the airport. For the rest, friendly people at the shops, at the hotel where I took a shower, at the bars and restaurants and at the waiting areas before the connecting flight. The airport is a city on its own and I liked it a lot. The garden, the butterfly-garden, the areas with trees, plants etc all look very attractive and for my layover I had a wonderful time. On my way back I was lucky that flight SQ228 arrived at terminal 3 and my connecting flight to Amsterdam also departed from terminal 3. The signs are highly visible, you can find your way without problems.

✅ Verified Review | A great place to transit in. With gardens like the sunflower garden, orchid garden, enchanted garden, butterfly garden etc. Shopping, gaming area, free internet, etc. And the signs provided in the airport is clear.

I didn't mind arriving at Singapore Changi 3.5 hours before my flight as I had a great experience travelling through. The soothing jazz music in the departure lounge gave the feeling of a being in the lobby of a fancy hotel rather than an airport. The beautiful outdoor gardens were a good place to have one last blast of the city's heat (although it was a shame some people ignored the no smoking signs). There were plenty of great shops, a quick scan of my passport gave me 3 hours of free WIFI and when I got tired of sitting, I was delighted to find a row of loungers for a lie down. Staff are very friendly and helpful and work hard to reduce long queues. It's a privilege if you're on a long haul flight that stops here as you'll have a great layover. One bit of advice I would give people who have not been here before is to have plenty to drink before boarding - as security is conducted at the gate, water is not allowed on the plane.

Not until you have experienced other airports around the world do you realise what a joy to travel through Changi is. The arrival process is faultless with no queues for immigration and friendly officers and bags already coming off the belt when you get through. It took me 30 minutes from arriving to being in my hotel room. Departure is also an absolute pleasure too. Again friendly immigration officers, an abundance of every conceivable shopping you would need and a calm, serene atmosphere with plenty of seating and food/drink outlets. Even free wifi. If only Changi could be replicated throughout the world I'd be a happy traveller.