Singapore Changi Airport

✅ Verified Review | For a world class airport, the Wi-fi access and service is primitive. You are required to show your passport to the counter staff, and they will then generate a password for you. Then, it doesn't connect! Hopeless!

❎ Unverified | There was a time when Changi used to boast that immigration can be cleared and baggage collected in 5 minutes. I have visited Singapore many times for business and leisure. Sometimes I spend just a few hours in Singapore on a connecting flight to another country on business or catching up with friends. That is no longer possible with long immigration delays. I arrived in Singapore on a SilkAir flight from Colombo. First time on SilkAir. Surprisingly a Singapore owned airline did not have Singapore landing cards. After filling the form at the airport I joined the queue. It was a long long wait. A passenger from the same flight who was in front waiting to visit the city gave up and left the queue. When I finally arrived at the baggage conveyor area they have changed the flight number to a new flight. I finally arrived at my hotel exhausted and wondering whatever happened to Lee's Singapore. You need more immigration counters for foreign visitors. For about 10 to 20 Singaporeans there are about 6 or 7 counters which appear to be a waste. Delay may be due to greater security concerns. I hope the airport will address this problem soon.

✅ Verified Review | Outstanding airport with excellent facilities! No complaints at all except for some grouchy tired staff. But that did not deter me from an excellent experience eating and shopping at the airport prior to take off. Clean toilets everywhere. 2 thumbs up!

❎ Unverified | Singapore Changi Airport is by far the best I have ever flown through. It is spotlessly clean, welcoming and staffed by friendly professionals. Its standout feature is the use of living orchids in displays throughout the different terminals. The airport prides itself on creating innovative seasonal displays using beautiful native flowers. There are charging stations and an information booth where you can get the wifi password. If you have some time to kill, you can browse through great shops, or visit the butterfly dome. A really pleasant airport experience.

Used Changi Airport Terminal 2 for departure and arrival in Jun 2017. Immigration clearance was smooth and the airport was very clean. The directional signs at this terminal were also very clear. There were ample food and beverage and shopping outlets both at the airside and landside areas.

✅ Verified Review | Once again I had the closest thing to a perfect transit. Not only does this airport have by far the widest range of facilities that I have seen in any airport but it is so clean and efficient. The gardens like the Sunflower Garden are a pleasant touch. Furthermore shopping and eating options are vast and good value for money, especially when one considers to cost of living in Singapore. Although this airport has 3 huge terminals, one would never notice as it is so efficiently laid out to feel compact and the automated people mover (APM) links all 3 terminals in no time. I will definitely pay extra transit here over other airports.

Traveling from Singapore to Shenyang via Qingdao on Scoot airlines, Changi airport was immaculate and service staff were very friendly. Was traveling as UM and airport ground crew were very attentive and catered to my needs promptly. Ground crew were also very helpful and caring towards me.

✅ Verified Review | Arrived Singapore Changi Airport 1 May 2017 from Auckland. Departed Changi Airport 4 May 2017 to Dubai. Arrived back to Changi Airport 15 May 2017 and finally departed from Changi Airport to Auckland on 22 May 2017. What an impressive and beautiful Airport. Cleanliness was apparent. Toilets were spotlessly clean. Food outlets plenty. Free Wifi. Clearly signposted for ease. Customs and immigration hassle free as long as you don't break the laws of the land.

Singapore Changi has been one of the best airport in the world in recent years and there is no doubt about it. Design wise, Changi has some really cool architecture design. Displaying mini gardens with orchids, trees, and other plants. For arrival, we get down the plane and got directly to the terminal building and there is a security check (which is weird). After that you can chose to use the moving walkway or use a train (which is very useful for gates like A16-A21). After that, you will be greeted with a very big immigration hall and a very nice decor with plants and statues. For departure, is the same story. Very nice design. Once you step inside, there will be a lot of check-in counters and the main lobby has a very tall ceiling featuring a glass roof (sunlight comes in). Then going inside, there will be ground crew checking your boarding pass and you will be directed to the immigration in front of that. After immigration, there will be shops, seats, and lounges everywhere. For those who gets the further gates, you can take the moving walkway or train (same as arrival). Once you get to the get, there will be the last security check and then you can wait for the plane. Changi Airport is a very comfortable airport to be in. Walking to the furthest gate wasn't a big pain. Terminal 3 also offers a lot of food choices (Kopitiam in B2 is my favourite). Everything is just very nice, a perfect blend of good design and passenger comfort.

✅ Verified Review | I have recently noticed a significant increase in the immigration queuing time both for arrivals and departures from Singapore Changi at all terminals. Queues of 25 to 30 minutes or longer are now common. Travellers need to factor these delays into their travel plans.