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Santiago de Cuba Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 1 reviews
1/10
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1/10

"shop was unmanned and the food was stale"

(Australia)

I was on the first flight of the day out of Santiago de Cuba airport. We were told to be at the airport 3 hours before departure. However, staff didn't even turn up until 15 minutes after this time and by the time they were ready for check-in, it had been a 30 minute wait. Then another wait ensured as we had to wait for security to get ready. This other wait was another hour in the check-in hall with minimal seating and no one anywhere near the security area. Once finally getting into the departure gate, the seating (which was abundant in here) was set up like a maze. The shop was unmanned and the food was stale. Only praise I could give was cold beer and great wifi speeds.
Experience At AirportDeparture Only
Date VisitNovember 2016
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
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