Pretty good facilities. The negative side of this airport is the bad customer service from the custom officers. I had to fly to Singapore and lacked one of the documents that was not required from previous trips the custom officer told me that I was not allowed to pass immigration and confiscated my boarding pass. No more help was given other than telling me that someone from Singapore had to fax me or mail me the document. They left me hanging there. One of the young custom officers tried to help but was immediately directed away by his superior. If there is one thing to improve about Qingdao airport it would definitely be the level of service provided by the custom officers. At the end of the story the document they "required" can be printed within 2 minutes and was not required of course I missed my flight.