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Puerto Vallarta Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 5 reviews
5/10
No Skytrax Rating
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3/10

"more passengers than seats available"

(United States)

Used the domestic section of Puerto Vallarta airport to fly Aeromexico to Mexico city. Highly disappointed with the lack of facilities in this section of the airport. My flight departed at 6am and the check in counter did not open until 5.30am, nevertheless they advised passengers to arrive 2 hours before flight. Security lines were short, but the agents at the check point and at the gate were all unfriendly and unhelpful. There were no shops beyond security to buy any sort of food or drinks so you need to bring your own snacks. Getting to the gate area involved lots of walking and there was a lack of wheelchairs for the mobile impaired. The waiting area was tiny and there were more passengers than seats available. Bathroom was small and dirty. Announcements were made in Spanish and English but were hard to understand due to the lousy PA system. Flying out of this airport was more of an hassle than convenience.
Experience At AirportDeparture Only
Date VisitApril 2016
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
8/10

"pleasantly surprised how good PVR has become"

(United States)

Arrival at this airport is typical of a lot of airports in tourist areas. Once you clear customs you have to bypass the aggressive time share people who are pleasant but pushy. I usually listen to their pitch for a free margarita or taste of tequila and obtain a map, then go about my merry way. Signage is both in English and Spanish and we had no problem navigating through the airport. On our flight out of PVR to IAH I was pleasantly surprised on how good of an airport PVR has become. The recent updates increased the food and shopping options. The staff is both professional and courteous. It is a shame how efficient their security was compared to NYC area airports. Their were plenty of lines open and the queue time was minimal.
Experience At AirportArrival and Departure
Date VisitNovember 2015
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
yes
9/10

Puerto Vallarta Airport customer review

(United States)

A good experience at CDG transiting between flights from Singapore and on to Casablanca. Having read the reviews on this site I was worried the 80 minutes between flights wouldn't be enough. In fact the connection was made easily with time to spare allowing us to sample some of the food/shopping which was good enough if a little expensive. I'd happily go through CDG again and I'm amazed at the bad reviews here.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
5/10

Puerto Vallarta Airport customer review

(New Zealand)

Beautiful modern and clean small airport. Arrival was quick and efficient (just walk past the time share sharks). Departure was also quick and efficient. Before security there is a good range of food places and shops. Also after security there are plenty of facilities. A very pleasant and clean airport.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
na

Puerto Vallarta Airport customer review

Arrival can require a LONG walk to baggage claim and customs depending on your airline. Immediately after customs one must pass through an area packed with timeshare reps. They will promise you anything to get you to take a tour of their property. Beware and just keep moving to the rental car and taxi area. Departure is much more civilized and relaxed with a good choice of eating places shops bars etc. The airport looks fairly new and is very clean.
no