Porto Airport

Customer Reviews

No Skytrax Rating
Terminal Seating N/A
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 26 reviews
6/10
No Skytrax Rating
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8/10

Porto Airport customer review

Review by (United Kingdom)

Apart from rather long walks from and to gates (non-Schengen) we appeared to go all round the building for no particular reason I had a good experience both on arrival and departure. A few minutes (<5) queuing for security and passport checks but everything else was very efficient with plenty of facilities for the amount of traffic. The metro into the city is very good as someone else has noted buying a ticket is a little complicated but the machines work in several languages and when I arrived there was someone to help if you had difficulties the single price is about £2 - excellent value.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
9/10

Porto Airport customer review

Review by (Australia)

A beautiful new building which is very spacious for the current level of traffic. There is only one business lounge serving all carriers. It was fine when I used it but I am not sure if it could cope with a large increase in custom over time. The airport is served by the New Metro light rail system which is a big advantage. However tickets can be bought only at machines and the system is quite complicated. It would be advisable to prepare yourself via the website beforehand.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
10/10

Porto Airport customer review

Review by (Netherlands)

Again what a great regional airport! Departure via security control was a breeze even that it was quite busy with friendly staff. For such an airport it has a good variety of tax free shops. And love the Metro link to downtown easy. clean and safe.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
9/10

Porto Airport customer review

Review by (Portugal)

I travel through this airport and continues to be one of my favorites in their size. Always clean ample space good lighting and fast control of security. Only repair to the waiting time for baggage could be faster.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
10/10

Porto Airport customer review

Review by (Brazil)

OPO is a spectacular airport. Small but wonderful. Their bathrooms are perfumed are very comfortable. The immigration is fast and efficient. The lounge beautiful and comfortable. Much better than Lisbon.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
8/10

Porto Airport customer review

Review by (Israel)

Small and friendly airport quick procedures clean with all services. Clear directions.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
5/10

Porto Airport customer review

Review by (United Kingdom)

Nice functional Airport. Easy for arrivals and departures. However if delayed there be prepared for unhappy staff who deem it not their job to keep you informed - absolutely no help from the airlines and complete disregard for the Air Passenger Rights. Getting to the Airport use the Metro (B) if you don't like machines talk to the Tourist Office who are most helpful.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
4/10

Porto Airport customer review

Review by (Ireland)

Fine clean modern airport with plenty of space for additional traffic at a future date in the terminal. Relatively limited choice in food services. Very thorough security check with lots of personal searching. Really slow immigration going in and out seemed to be slow running software. The non Schengen gates have little space not helped by the Ryanair boarding queues starting over an hour before flight departures and sprawling around the small space. There are very few facilities here should you be delayed. Excellent Metro connection to the city but with machines not cashiers to issue tickets. These seem to be prone to reverting to Portugese language and the zone system is not easy to follow. These machines do take notes - lots of other Metro machines elsewhere only accept coins.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
5/10

Porto Airport customer review

Review by (Japan)

Nice and functional airport clean well-lit rapid check-ins helpful staff easy access by car or metro rapid luggage delivery. Security personnel courteous free internet access near gate 30 duty free basic but a good selection of Port wine at convenient prices. They do not call out the flights so you must go to your gate immediately to avoid missing your flight.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
5/10

Porto Airport customer review

Review by

Spacious clean unhurried efficient friendly staff - if only they were all like this. Acoustics a bit iffy on PA announcements and the shopping facilities are due to be enhanced (groan) but streets ahead of anywhere else in Europe in my experience except perhaps Helsinki and Tallinn.
no
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