Port Au Prince Airport

Customer Reviews

No Skytrax Rating
Terminal Seating N/A
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 2 reviews
8/10
No Skytrax Rating
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8/10

Port Au Prince Airport customer review

Review by (United States)

I traveled with 20 people from NYC. We entered the airport and had no problems coming in. Pretty fast service with immigration and getting our bags. Outside was rather chaotic. Too many men standing around to carry bags. They should control them better maybe like cabs take turns as requested. On the way out we found the airport entrance very clear. Our bus pulled up and emptied better than it could in JFK. It was comforting to see the UN security team right outside. The building was well air conditioned which was great. The ticketing area was easily accessible. We found that there was a ton of security checks not sure why as it seemed to be for baggage mostly. We had our ID's checked 4 times and our bags screened twice. We were told at the ticket area that once inside there were no rest rooms. That was not completely true. There is a rest room area inside TSA but before the final jetBlue secure gate area baggage screening. Also the signs for the duty free shop inside could have been better/higher to see. Overall it was not horrible but just a little cramped in feeling and the double check of the bags while offering a feeling of security sent red flags up as to why they were doing that. It seemed like a jetBlue thing as Spirit did not do that. Also the place was clean.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
7/10

Port Au Prince Airport customer review

Review by (Canada)

This January was my fifth trip to Port-au-Prince and my first since I flew in on a DC3 just after the quake. While the airport is essentially the same the service coming and going is very much improved. Customs and security well organized. Staff courteous. Best of all the road and parking lot outside are way better controlled. I was impressed at how much has been done without new buildings. Cleaner more efficient and quite friendly. Big compliment on the effort and results. I returned to Canada via Fort Lauderdale which was a bad transit experience.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes