Piarco Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 9 reviews
4/10
No Skytrax Rating
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2/10

"So much for being a family friendly airport"

(United States)

Trip Verified | Generally the airport is fine except in the past couple years. I travel to Trinidad 1-3 times a year to visit my family. What had me most surprised is that there is now a separate line for men, even when traveling with a family. All women and children go through a separate line. You can imagine which line is ridiculously long while men sail through or security at the men’s line just hang out. Is this the Middle East? We just went back a few steps in equal rights. So much for being a family friendly airport! Don’t forget the usual Trini rudeness of the security staff.
Experience At AirportDeparture Only
Date VisitFebruary 2018
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
3/10

"provide better and quicker accessibility"

(Canada)

Trip Verified | I had about 6 hours layover in Trinidad, so I was able to leave the airport just for a few hours with my child. We flew on Air Canada, so we got there some time after midnight and the plane was scheduled to depart at about 6 am for Guyana on Caribbean Airlines. While we left the plane, I had to hold my child which was too heavy (she's not walking) and it's frustrating for me and other parents, we were told to wait in this area after going down. Nothing and we (me and other parents) were waiting for some time, then we waited before Customs wondering about the strollers! Then we had to go through Customs in order to get to Baggage Claim. It was terrible even some staff were not helpful or it was just one then finally we got our strollers. It was terrible, imagine those in wheelchairs! They would have suffered the same if they had to go through all that like I did. It was obviously exhausting for already tired people like me Please provide better and quicker accessibility. I'm not a huge fan of this airport.
Experience At AirportArrival and Departure
Date VisitNovember 2017
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages N/A
Wifi Connectivity 12345
Airport Staff 12345
no
8/10

"clean and well managed"

(Guatemala)

This airport is not big but it is a busy airport. Inside the airport is clean and well managed. Staff are fast. No need for long waiting times at the security check or at check in. Inside there are only a few shops. Before the security check there is a food court with a large variety of food choices.
Experience At AirportArrival and Departure
Date VisitMarch 2016
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
1/10

"hundreds of people queuing"

(United Kingdom)

Landed from St Lucia at 4.50 pm, 2 hours waiting to get through immigration. Only 2 "officers" at times on visitor section with hundreds of people queuing. BA flight landed as well so many would have had a 10 hour trip via Antigua from London. I was only in transit for a flight to the USA in the morning and was just staying overnight at the Holiday Inn. Staff were letting random people through the disabled section (I suspect people who had phoned friends who worked at the airport). There were no announcements as to why there was a delay just a surly female "officer" telling people to stop using phones to call people waiting for them outside.
Experience At AirportArrival Only
Date VisitDecember 2015
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Staff 12345
no
1/10

"personnel just standing around"

(Panama)

Poor immigration service. 3 hour waiting in line to get through immigration services. Airport not notifying complaining passengers about delay. Personnel just standing around not trying to fix situation. Transit passengers losing their flight connections.
Experience At AirportArrival Only
Date VisitNovember 2015
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
7/10

Piarco Airport customer review

(United States)

In transit at POS airport from Miami to Georgetown Guyana. Nice terminal - was here in 1992 and its majorly improved. Not enough places to sit pre-departure area but KFC and Subway for food and some other coffee and souvenir shops. Upstairs is a little restaurant with a nice view of the terminal and runway. Free wifi is great and fast - so no real complaints. A/C is working fine so its cool and comfortable. People are super friendly - everyone I asked questions of answered me with a smile.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
na

Piarco Airport customer review

(Suriname)

Horrible airport; only 20+ years old but already old and worn (and not clean). Trolleys not allowed after customs so if you travel with kids and bags tough luck you will just have to sit in the junk food area or by the check in counters until your connecting flight. Be prepared to go hungry or eat junk food. If you decide to circumvent the waiting part make sure you got USD180 or more as USD100 may get you a hotel without water or with a non-flushing toilet. If you have a late lay over (ie an incoming flight from Jamaica or Barbados to continue to Guyana or Suriname) buy food in Jamaica or Barbados b/c after hours everything is closed and Caribbean Airlines does not give food on these flights.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
7/10

Piarco Airport customer review

(Brazil)

Actually much better than expected. Check-in a breeze mainly if you did online check-in security is hard immigration is polite but also asks to see all your papers etc. It is a clean airport lots of shopping and duty free shops - the prices are high. I used both domestic and international departures and both are OK but will soon need an update.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
5/10

Piarco Airport customer review

(United Kingdom)

If you transit there: you must always go through immigration and customs so plan plenty of time (some queues but usually smooth and no much walking). When you go out of the customs turn left to the rental car offices pass the junk food court get out where taxis are waiting: there is a wonderful street food stand serving delicious Indian pancakes called doubles with chick pea curry a bit messy to eat but very cheap (USD accepted 75 cents) delicious and clean. Then as you pass the border control and goes upstairs head to the Starbucks looking "Ritual Coffee" in front BEFORE passing through one of the 2 security gates. There you have superb seating power plugs and free internet. Coffee can be good or bad food is decent it is not expensive. Finally if you take a small local plane you must walk and as it can rain always take an umbrella with you. As it is usually not crowded you can say that it is one of the best airport experience in the world.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no