Perth Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 209 reviews
3/10
No Skytrax Rating
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8/10

Perth Airport customer review

(United Kingdom)

Arrived on 28 December from Doha. The new Immigration area is a massive improvement. From plane to car rental desk was less than 30 minutes. Leaving on 14 January was not quite as good as the departing passport check and security areas have not been upgraded so there were quite long queues. Some of the retail outlets before security were boarded up but there is a lot of development work going on. The new duty free shops are a great improvement on the previous ones.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
na

Perth Airport customer review

(Australia)

Domestic Terminal. After Visiting different Australian Airports and New Zealand during last holiday. I was dismayed to arrive at Perth my home town and find it sub standard in some areas. Mainly noticeable was the carpet at the baggage pick up area No 3. Filthy carpet with some bare patches. Generally dirty and not of a high quality for such a high traffic domestic terminal. Toilets were not up to scratch either and have out of date hand dryers and taps.
Queuing Times N/A
Terminal Cleanliness 12345
Airport Shopping 12345
no
1/10

Perth Airport customer review

(Malawi)

We have been transit passengers through Perth International Airport five times over the past two years. Our layovers have been for six to eight hours. This airport 'lounge' is not up to international standards. The cafeteria style layout is unsuitable and it is very hard to rest with the bright lighting and persistent noise level. The flight gates and air-bridges are straight out of the cafeteria without separate waiting areas. Moreover airline staff make very loud boarding announcements. which reverberate round the whole hall. Many of these involve passengers who have failed to show up for boarding. How they could get lost or bewildered in such a small space is beyond comprehension. It is hard to understand why passengers can't just read the electronic boards themselves. There is no general airport lounge to check into if you are not elite class travellers with a few airlines. The management staff of Perth Airport should take a tour and see how things are done in Singapore Dubai Wellington or even small African airports such as Kamuzu in Malawi.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
10/10

Perth Airport customer review

(Australia)

I have never taken more than 1 hour from touchdown to kerb at Perth airport (even with multiple flights landing) so surprised at the queue comments. Staff always pleasant and helpful. Could do with much better facilities though as current food outlets don't offer very nice food.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
na

Perth Airport customer review

(Australia)

What a shambles! Awful ride from domestic to international terminals. Transiting to domestic connecting flights other than with Qantas a horrendous experience - having to lug all your luggage onto the aforementioned vehicle with no assistance. Have the airport authorities ever considered the elderly the disabled and passengers with children? Poor show Perth - ashamed it's an Aussie airport.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
1/10

Perth Airport customer review

(Australia)

This airport an absolute disgrace. Can anyone tell me why everything in departures all boarded up. Why are their no shops before you go through to customs the food available is disgusting even the DOME needs to lift its game stale food and poor service. I was embarrassed having to take international visitors out there to go home. What a wonderful last impression of Perth.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
8/10

Perth Airport customer review

(Belgium)

Arrived late afternoon from Dubai with Emirates. Passport control very quick and friendly and I had picked up my bags within 20 min of the aircraft parking at the gate. Customs a breeze also. Indeed a smaller airport not fancy looks dated but I was in a car driving to the city center 30 min after landing. Which is what matters most for me when arriving somewhere.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
5/10

Perth Airport customer review

(Australia)

Arrived mid afternoon 19 July. Passport control very quick. Baggage hall seems to be getting shabbier with half the roof hanging down. Plenty of trolleys. Two flights in at this time Singapore/Emirates. Customs now seemingly has two queues but once you pass through the screens you end up as one once again and a single customs officer checking declarations. While he was a very nice man a single person checking 500 people is still the same old choke point. After all these years surely we can figure something a little better?
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
na

Perth Airport customer review

(New Zealand)

What a shambles. Queues to get through customs huge then further queues to get into queues. The building at the international terminal is a disgrace. Probably the worst airport I have been to anywhere in the world.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
10/10

Perth Airport customer review

(Australia)

Very good airport if compared to other airport at the same size even much better than other giant airport overall very clean but haven't got much duty free shopping.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes