Okinawa Naha Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 8 reviews
6/10
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8/10

"very limited food options"

(Japan)

Verified Review | Arrived and departed as a domestic traveler between Tokyo Narita and Okinawa Naha. Small and basic area for both arrivals and departure check in with only one small shop selling some souvenirs and cold drinks and a hot coffee stand but no actual food for lunches etc. On departure the waiting area again has very limited food options with one small souvenir shop only offering some anaemic looking ham sandwiches. There was one actual food stand but the sole employee was working at such in incredibly slow pace that after 40 minutes waiting without being acknowledged that along with another 11/12 passengers I had to give up waiting still hungry as my plane was now boarding. A nice and easily navigated small airport with very friendly staff but I recommend bringing your own food with you!
Experience At AirportArrival and Departure
Date VisitAugust 2017
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
yes
7/10

"signage is clear, clean and very organised"

(Hong Kong)

Verified Review | The international terminal of Okinawa, compare to the domestic one, is a lot smaller. Like all other airports in Japan, signage is clear, clean and very organised. Be warned the, early birds for flights may not get the worms, what I mean is, due to its small size and limited counters available. Very often an airline will only open its counter for check in at 2 hours before the departure time. There is no benefit to arrive early, as you can't check-in yet, plus very limited number of seating and restaurants. The number of gifts shops and food stores after immigration, is also very limited to a scanty few. It is a little underwhelming, so just don't expect too much, it's nothing like Osaka or Tokyo.
Experience At AirportDeparture Only
Date VisitNovember 2016
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
7/10

"functional but small in every way"

(Hong Kong)

Okinawa Naha Airport has 2 parts, International and domestic. This review refers to the international departure. The building is separate to domestic, it is relatively smaller than the domestic counter part. Very limited seating (before immigration) and small numbers of check in counter, result in carefully timed and limited use by respectively airlines. If you arrive early you often have to wait patiently for the check in counter to open. Things improved after passing immigration and security. However, very limited number of shops available for that last minute souvenir hunting. There is a small but functional lounge upstairs for use by premier customers. As an international airport, Naha is functional but small in every way.
Experience At AirportDeparture Only
Date VisitJanuary 2016
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
8/10

Okinawa Naha Airport customer review

(Hong Kong)

It appears that conditions at Naha have changed somewhat in the two years since B. Walberer commented on it. While I haven't been inside the domestic terminal the international terminal was small clean and efficient. There are two restaurants in this terminal now. The number of retail establishments is still limited but that wasn't a problem. While I had to board a shuttle from the plane to the terminal upon arrival an airbridge allowed me to board the aircraft directly on the return flight. One thing Naha could improve on is the waiting time to go through immigration upon arrival.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
8/10

Okinawa Naha Airport customer review

(United States)

I live here and fly regularly. New terminals are open airy and plenty of seating. Limited but appropriate shopping. Nice cafe/restaurant selection for a small airport. Security swift and courteous.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
3/10

Okinawa Naha Airport customer review

(United States)

Naha airport is a tale of two airports. The domestic part comprises a large spacious terminal with all the amenities a modern airport should have: air bridges restaurants shopping transport to the city etc. The international terminal however is a small depressing structure with one food court and very limited shopping. Access to the international departure counters in a tiny hall is only granted less than 2 hours before flight departure often resulting in long lines and crowded conditions. Access to the departure gates is also controlled by strict staff and only allowed a set period before the scheduled departure; if you are 1 minute early you will be turned away! There are no air bridges for international flights only buses that transport the passengers to the aircraft. Recommended for domestic flights but avoided if possible for international flights.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
5/10

Okinawa Naha Airport customer review

(Singapore)

Arrived from from Hanada. Managed to collect luggage within 15 mins! JAL provides child stroller which is easy to use. Tourist information has about 4 staff manning the counter. Taxis outside the arrival hall. Single trip to downtown is about 1000 - 1200 yen by meter traveling time about 15 mins. Departure Hall beautiful. There were many fast food outlets and a children playgrounds. Departure halls has JAL shops and ANA selling food stuff. There are 2 big shops selling local produce. Reasonably priced sushi and bento/pasta (about 300 - 400 yen) can be found at the Family Mart/ Immigration was fast only boarding pass needs to be shown. There are about 25 departure gates. Once passed immigration there is only DFS where tourists collect their items purchased from the downtown DFS store. There is a small store selling food stuff. Japan airports are child friendly where baby changing facilities can be found easily. Overall Okinawa airport is pleasant to use and Im looking forward to the next Okinawa trip!
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no