Okinawa Naha Airport

Customer Reviews

No Skytrax Rating
Terminal Seating N/A
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 4 reviews
6/10
No Skytrax Rating
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8/10

Okinawa Naha Airport customer review

Review by (Hong Kong)

It appears that conditions at Naha have changed somewhat in the two years since B. Walberer commented on it. While I haven't been inside the domestic terminal the international terminal was small clean and efficient. There are two restaurants in this terminal now. The number of retail establishments is still limited but that wasn't a problem. While I had to board a shuttle from the plane to the terminal upon arrival an airbridge allowed me to board the aircraft directly on the return flight. One thing Naha could improve on is the waiting time to go through immigration upon arrival.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
8/10

Okinawa Naha Airport customer review

Review by (United States)

I live here and fly regularly. New terminals are open airy and plenty of seating. Limited but appropriate shopping. Nice cafe/restaurant selection for a small airport. Security swift and courteous.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
3/10

Okinawa Naha Airport customer review

Review by (United States)

Naha airport is a tale of two airports. The domestic part comprises a large spacious terminal with all the amenities a modern airport should have: air bridges restaurants shopping transport to the city etc. The international terminal however is a small depressing structure with one food court and very limited shopping. Access to the international departure counters in a tiny hall is only granted less than 2 hours before flight departure often resulting in long lines and crowded conditions. Access to the departure gates is also controlled by strict staff and only allowed a set period before the scheduled departure; if you are 1 minute early you will be turned away! There are no air bridges for international flights only buses that transport the passengers to the aircraft. Recommended for domestic flights but avoided if possible for international flights.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
5/10

Okinawa Naha Airport customer review

Review by (Singapore)

Arrived from from Hanada. Managed to collect luggage within 15 mins! JAL provides child stroller which is easy to use. Tourist information has about 4 staff manning the counter. Taxis outside the arrival hall. Single trip to downtown is about 1000 - 1200 yen by meter traveling time about 15 mins. Departure Hall beautiful. There were many fast food outlets and a children playgrounds. Departure halls has JAL shops and ANA selling food stuff. There are 2 big shops selling local produce. Reasonably priced sushi and bento/pasta (about 300 - 400 yen) can be found at the Family Mart/ Immigration was fast only boarding pass needs to be shown. There are about 25 departure gates. Once passed immigration there is only DFS where tourists collect their items purchased from the downtown DFS store. There is a small store selling food stuff. Japan airports are child friendly where baby changing facilities can be found easily. Overall Okinawa airport is pleasant to use and Im looking forward to the next Okinawa trip!
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no