Norfolk Airport

Customer Reviews

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Facilities N/A
Terminal Cleanliness N/A
Queuing Times N/A
Customer rating from 3 reviews
4/10
No Skytrax Rating
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2/10

Norfolk Airport customer review

Review by (United States) 18th July 2015

This airport was dirty and dilapidated. The terminal I was in was in the middle of an update, but they didn't do much to try to make it look okay in the interim. There are very few food options (for some reason they are all outside the terminal so, so you'd have to eat before going through security if you want something edible. The person who gave me my lackluster bagel was very rude and mumbled the whole exchange. The prices at the food places are even more exorbitant than expected. The check-in, arrivals, baggage claim, and security were mostly fine, but once you're passed security, don't hold your breath for good service.
Experience At AirportArrival and Departure
Date Visit18-07-2015
Type Of TravellerFamilyLeisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Food Beverages 12345
Facilities 12345
Wifi Connectivity 12345
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4/10

Norfolk Airport customer review

Review by 28th November 2007

It is a second tier (non-hub) airport so traffic is lower. As others have noted it is surrounded by a botanical garden so the setting is beautiful. Recently all of the food options were significantly upgraded. Security moves quickly and efficiently. The arrivals area is large and conveniently located next to the parking garage for a quick departure. Rental car counters are right in the arrivals area. Which brings me to the only negative -- waits for checked baggage are noticeably longer than almost any other airport. Figure on a minimum 30 minute wait. Would recommend getting your rental car while you wait on your bags.
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Norfolk Airport customer review

Review by 14th January 2006

Over the years have had the pleasure of travelling through this airport surely the best planned facility of it's size anywhere in the world. Maybe all would-be new airport planners should pay Norfolk a visit to see what a well designed airport should look like; and that's not even mentioning the surrounding beautiful botanical gardens a very pleasant change from the usual grimy industrial areas adjoining most airports.
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Norfolk Airport customer review

Review by 28th February 2005

Norfolk International Airport (ORF) in Norfolk Virginia is one of the best airports that I have flown into or out of in the past year. The airport itself is set in the middle of a beautiful botanical gardens. It is great to wonder through the grounds of the gardens if you have several hours to kill between connections. The airport has a variety of resturants that are very reasonably priced and the food is excellent. Access into and out of the airport is easy. Parking is great with a well lighted attached parking garage. The new arrivals terminal which was recently completed is huge and baggage retrieval and rental car pick-up is a breeze. The only thing lacking at this airport is direct access to the Interstate highway system. After leaving the airport property you have to travel through a residential/commercial neighborhood to gain access to the Interstate.
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