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Nice Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 46 reviews
4/10
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1/10

"rudeness and bad service"

(Netherlands)

Verified Review | I have been to over 15 airports so far this year and I am shocked about the rudeness and bad service from the staff at the Information Centers Nice Airport Terminals 1 and 2. You are supposed to come on vacation and they treat you in a very unfriendly way. In addition, they kept sending me to the other terminal when what I was looking for was in both terminals.
Experience At AirportArrival Only
Date VisitMay 2017
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages N/A
Airport Staff 12345
no
2/10

"one of the worst airports"

(Germany)

Verified Review | This is one of the worst airports, lots of delays and unfriendly staff at security and check in, no information at all and most of time 30 minutes to 2 hour delays. Bus to the aircraft and you have to board by stairs. Also connection from city is very bad even though the airport is quite near.
Experience At AirportArrival and Departure
Date VisitMay 2017
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
8/10

"you never queue at this airport"

(Italy)

Verified Review | Good airport, sometimes the staff are not so friendly. Poor train connection from Italy, we always need the car. The parking is expensive, as is the food. Terminal 2 is better than Terminal 1, it is bigger and with more shops in it. You never queue at this airport, they're fast and efficient.
Experience At AirportArrival and Departure
Date VisitSeptember 2016
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
1/10

"refused at sky priority lane"

(Netherlands)

Verified Review | Complaint - Terminal 2 security check: KLM sky priority passengers refused at sky priority lane. Only Air France passengers allowed. Also tax free paying: with dior 125 euro parfume in line with choclate bar buyers?
Experience At AirportDeparture Only
Date VisitMay 2017
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
1/10

"signage appalling"

(United Kingdom)

Signage appalling. One tiny flight display screen in T2 facing the wrong way. White stickers on glass does not exactly stand out for 'Departures' in Arrivals hall. Gate B25 stiflingly hot, no air conditioning. Asked why and got the French 'hands in the air response' of not my problem (computer says "NON!"). Went to toilet to put cold water on my face to cool down and no paper towels, had to use my t-shirt, now look like a tramp. Will avoid in future.
Experience At AirportArrival and Departure
Date VisitNovember 2016
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
7/10

"staff are smiling and friendly"

(Poland)

The airport is beautifully located by the sea, so you can enjoy the scenery at landing and takeoff. The staff are smiling and friendly. I was at terminal 1 and it is a rather small place, so you have to wait in queues for some time to drop you luggage. Happily, WiFi is available everywhere. All changes are updated immediately. However, the only problem I experienced was not in the airport bus, but with the connection to the airport. The airport buses are extremely overpriced and not very frequent. This is shameful when you see that you can walk to the airport from Promenade.
Experience At AirportArrival and Departure
Date VisitAugust 2016
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
7/10

Nice Airport customer review

(United Kingdom)

Arrived and departed out of terminal 1. Check-in desks were not far to walk and plenty of cafe's on landside and on airside. Not a huge variety of duty free but plenty of comfortable seating and daylight inside the terminal. Gates were in a fairly small space which made it hard to find a suitable place to sit down. Flight status was regularly up dated. Wifi was available throughout the terminal building and cleanliness was adequate.
Experience At AirportArrival and Departure
Date VisitAugust 2015
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
1/10

Nice Airport customer review

(Switzerland)

Terminal 1 is very small and not clean at all. Staff isn't nice and queue very long. Nothing to do except getting bored while waiting your flight.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
5/10

Nice Airport customer review

(United Kingdom)

Visited last month. I found the terminal quite a relaxed place to be comfortable to walk through almost deserted. However I found it difficult to understand where the luggage collection areas were. But the real problem came on my return a completely different and unpleasant experience. Very early flight forced me to rush and I make a mistake with the bus connection this was nothing compared to the overcrowded terminal.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
9/10

Nice Airport customer review

(United Kingdom)

In a part of the world where almost nothing especially customer service works well with one exception it is hard to imagine how the airport could be improved. Security takes almost no time with staff who are invariably pleasant and even like to share a joke which is pretty much unknown elsewhere. Good boulangerie at reasonable prices in both terminals and adequate bright space for waiting. My one complaint is that staff for Easyjet flights at any rate force you to go through to the boarding area long before flight time which in summer can mean standing for 20 minutes in the furnace like heat of the glass tube that takes you to the aircraft. By the way the R Walls from Australia who gives an earlier almost identical opinion is not me! The miseries who staff American airports could certainly learn from Nice Cote D'Azur.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
1 to 10 of 46 Reviews