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Mykonos Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 7 reviews
3/10
No Skytrax Rating
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7/10

"efficient check in staff"

(United Kingdom)

Considering that Mykonos is a small, hilly island, this little airport does well. It is small so transit through from disembarkation to exit is really quick and not far to walk. Arrived on connecting flight from Athens on Aegean at 6.30am. Bags were out in around 10 minutes. Return flight back to Athens a week later. Afternoon flight so busier as 2 flights departing together. Check in was busy, big queues but efficient check in staff. Small coffee / sandwich counter and gift shop airside and small duty free shop, toilet facilities and snack bar with hot drinks once passed passport control and security. It's not the Business Lounge at Changi but it does the job for the short time people are there. Good job.
Experience At AirportArrival and Departure
Date VisitSeptember 2016
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
yes
1/10

"badly designed and totally disorganised"

(United Kingdom)

Verified Review | This place doesn't even deserve to be called an airport. Nothing I've recognised from 30 years of air travel is present here. Certainly nothing that's made travelling easier. It's total chaos. Badly designed and totally disorganised. From arriving to boarding the flight I was stood in any of four different queues for two hours. Checking in on advance saves no time. You have to queue out of the airport at a desk which has no sign so you just hope it's the right one. People push in constantly. After an hour of that once you've it a tag for your bag you have to queue again to deposit your bag because the scanner is before the check in desk conveyors. Then queue again for passport. Then stand in a packed gate area in another queue until you board. We got in a bus that left us near the wrong plane and had to walk across the Tarmac. Stressful, chaotic, tiring and a massive time waster.
Experience At AirportDeparture Only
Date VisitSeptember 2016
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
no
2/10

"absolute chaos"

(United Kingdom)

Absolute chaos. Very little staff to help, no television screens to advise on passenger travel information. People were queuing at the wrong places thinking that they were queuing at the check in desk when in fact they were queuing at the departure security area all due to the fact there isn't the staff and no clear signs to be seen anywhere. The toilets are terrible, dirty with no proper facilities for passengers. Only one small cafe in which I had to queue for 30 minutes to buy a bottle of water and a juice. There is inadequate seating with passengers having to stand for lengthy periods of time. Mykonos Airport needs a complete overhaul to ensure its passengers receive a good service. The island has a lot of tourism so come on mykonos airport do something about this situation.
Experience At AirportArrival and Departure
Date VisitAugust 2016
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
1/10

"an absolute shambles"

(United Kingdom)

The worst airport we have ever been to, it's an absolute shambles from the minute you walk through the door both coming and going. There is no organisation. You queue to check in then queue in an even bigger queue to drop your bag then another queue for security. There are no computer screens so you have no idea about your flight times etc or delays. No air conditioning. The toilets are disgusting, no tissue, never been cleaned by looks of it. Not a nice experience which is a shame as Mykonos itself is absolutely stunning but the airport would put us off coming back.
Experience At AirportArrival and Departure
Date VisitJuly 2016
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
1/10

"woefully understaffed, poorly laid out"

(United Kingdom)

Probably the worst airport I've ever been through. Woefully understaffed, poorly laid out and even more poorly organised. Dirty, with even dirtier toilets with no soap and the longest security queue ever. Mykonos is a beautiful place but this airport means I may never return.
Experience At AirportDeparture Only
Date VisitSeptember 2015
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
no
1/10

Mykonos Airport customer review

(United Kingdom)

Avoid this airport if you can. When arriving at Mykonos airport the 1st August, in the peak of the holiday season, 3 flights were leaving at the same time and only 2 check in desks were open. It took 2.5 hours to check in one luggage. No effort has been made to speed up the process. There was not a single information screen or announcement to tell about delays and no staff was visible. The checked-in bags security is made manually by the passenger and you need to go through the other queues. It's very messy and disorganized. The departure lounge is small and very crowded. Our flight was delayed 2 hours simply to allow private jets to land and our plane was not supplied with water. The service provided by the airport is unacceptable. Mykonos has been a popular destination for decades but their airport is beyond any acceptable standards.
Experience At AirportDeparture Only
Date VisitAugust 2015
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Wifi Connectivity 12345
Airport Staff 12345
no
5/10

Mykonos Airport customer review

(United States)

Arrived 90 minutes before my 6:40 am flight, which was the first of the day. Check in was a breeze, but had to wait 45 minutes to get my checked bag screened at the X-ray as the security officer had not turned up for work yet! Similarly had to wait in a long line with the rest of the passengers until the officers manning the doors to the departure lounge decided to show up, at around 6:10 or so. Watching the airport cats play with the dangling straps on a passenger's bag in the departure lounge was a nice way to pass the time while waiting to board. I recommend this airport as it is so small and laid-back.
Experience At AirportDeparture Only
Date VisitJuly 2015
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Food Beverages N/A
yes