Mumbai Airport

I like this airport (new T2) primarily because I have bad memories of the old terminal. The airport has good food outlets shops bars etc and a pleasant ambience. I came in on a domestic transfer and the security check and walk to the departure lounge was quick. The only major problem with this airport is an unwelcome airborne critter - the mosquito. A mosquito infestation makes it impossible to sit in one place or catch a nap. I transited this airport twice for six hours each occasion - on the return trip I carried a mosquito repellent.

I traveled through this airport several times. The airport is very beautiful service is very good and the airport is like a museum but the only thing is that the WiFi does not work. Overall very good airport.

Mumbai Airport (BOM) is a beautiful airport to look at however functionally very poor! This "beauty" of the airport costs you dearly on your ticket price. Check per passenger airport fees surcharges development fees! WIFI at BOM airport is useless and not working. Wi-Fi is extremely badly implemented. Wi-Fi login at BOM requires you to enter your mobile number as a login. Then the system will text to your mobile number a security code. You have to enter a security code to connect. This security code never arrives. I tried with different phone numbers with international texting and did not receive a text from the system. All other passengers from my flight had same issue. No one was able to connect to Wi-Fi at BOM. So in summary Wi-Fi at Mumbai airport is non working and useless. Desktops at the kiosks also do not connect to internet service. If you need to transfer from International Arrivals area to International Departure area it is a nightmare. You need to take your luggage and go out of the terminal and then go through the maze of elevators while fighting with illiterate and rude people and then enter the International departure area. The Departure area is just one story above Arrival's area. Such a foolish and convoluted process only in India!

The new International Terminal in Mumbai is a piece of art. You get the experience of walking into an art deco museum. Separate drop off-areas for autos and taxis all manned by professional staff and easy walkways to get to the arrival and departure areas. Huge spacious concourse at the check -in areas followed by fast and polite immigration and security. The duty free also has a good selection and there are ample selection of restaurants and bars. The huge art wall is something which has not been seen at any airport in the world and it represents the true colors of Indian diversity. The arrangement at the departure dates and the lighting at the gates gives one the feeling of sitting at an fine dining restaurant which is again a different experience compared to other airports in the world. Overall a great experience.

Flew in and out of Mumbai's T2 in March 2014. The airport had just been opened a week when we arrived and while there were some teething problems at immigration (arrivals) because the usual cast of Govt. of India clowns were still too clueless what to do with a modern facility the airport overall is drop dead gorgeous. However on departure everything went flawlessly. We used the interim lounge which was very pleasant and with good food and drink. In March it was just a large section of a pier cordoned off but still miles ahead anything that passes for a lounge in any US facility. The wifi issue for which you need an Indian mobile # is ridiculous. The Indian govt. and its security theatre created this so the airport can't be faulted. There's also a wonderful shop called "Out of India" that has really cool gifts and knickknacks. Beats the usual brand name duty free shopping in any airport anywhere.

Flew on BA to London with young family on the 2.30am departure. Flown the route countless times but first time from the new terminal. Aside from the ubiquitous queue and paperwork check to get into the terminal this airport is one of the best in the world. The terminal building is simply stunning both from the outside and inside. The ceiling and columns are mind blowing. BA Silver status enabled sofa check-in whereby all paperwork is carried out whilst seated away from the crowds on a quiet sofa. This then led to a separate business class security check (the staff assisted us so we could keep the children asleep) and immigration. Upon entering the duty free area it is like any of the top airports in the world with an impressive variety of shops restaurants bars boutiques and bars - all neatly laid out. The signage and announcements are very clear and precise - it sounds like they hired the same lady who announces in Heathrow T5. What set the airport apart was the stunning Indian art work - great to see India showcasing indigenous art and culture and adding a personal touch when compared to the many bland and functional airports around the world. The GVK lounge is shared and has more than enough comfy seats a wide variety of local and imported alcohol as well as Indian and international food. The walk to the gate was smooth - our kids didn't wake up at all through the whole airport experience - testimony to what a smooth experience departing from Mumbai is today. Another world from what it used to be!

Excellent interiors/exteriors and quick immigration service. Landed in Mumbai on Oct 7th and took me only 30 minutes from leaving the plane to get out of the airport with my luggage. Left from Mumbai on 2nd Nov and was able to check the interiors of the airport and it is amazing. Lots of space to relax great restaurants and clean toilets. Overall 1000 times improvement from the old airport. The exterior as well as the road to the airport is great. Only complaint is the queue to get inside the front door and the chaotic parking outside the main entrance of the airport. Overall a beautiful and clean airport just need to ensure this is maintained.

T2. Flew many times since the new airport was built. Really loved the whole infrastructure quick service and very well managed staff. Only thing the management need to maintain is consistent cleaning. I noticed the floor was dusty all the time.

We were lucky enough to be flying First Class using airmiles. Quick and easy check-in. We were in the lounge within 15 minutes of arriving. Lounge is shared and has a section closed off for First Class pax. Pleasant enough. I am amazed that there is only one toilet for women and one for men in the lounge area. Totally and utterly inadequate.

Flew out/into T2 in the last week on Malaysia Airlines. The check in area of the terminal is quite lovely. Check in quite long but that is due to MH taking so long with each passenger. Immigration queues are short and quick. Nice polite staff. Eating options are quite nice but not much else to do- the airport is new so I expect things will be added. The waiting areas near the gates have adequate seating however the lighting seems a bit dull. The arrivals section is also quite well laid out however expect a long walk from the gates to the immigration. Also the travelators seem to be oddly placed and the carpeting seems unnecessary here. Immigration counters were fast and efficient. Baggage carousel area is well laid out as well as is the area for taxi's and transport. Overall a great improvement and finally a nice way to fly into Mumbai.