✅ Verified Review
| We were unfortunate enough to be trapped at Moscow Sheremetyevo airport for an interminable 7 hrs on the return leg of our trip back from New York to Dubai. Although modern looking, the airport clearly does not enough space for passenger waiting to board, especially in terminal E. This means that passengers are teaming and queuing in the walk ways between the restaurants making it difficult for other travellers to walk to their gates. Boarding is completely haphazard. The staff/announcer make no attempt to practice reverse board as an efficient means of loading the aircraft. Often the announcements in English are completely incomprehensible, leaving the likes of myself guessing. The restaurants, however, are the worst I've experienced. To start with, most of the staff are surly, unfriendly and do not even attempt to acknowledge your order let alone offer some pleasantries. We had dinner at one supposedly Italian restaurant - the Il Patio Khimki. Avoid at all costs. One of the worst pizzas I've ever seen. Great big clunks of broccoli, some string peeper and the thinnest coating of tomato sauce. We left it. Same with the sea food risotto. Boiled rice in tomato sauce with 3 prawns. We had also ordered some starters. Had to remind the waitress twice - who then promptly deferred it to another member of staff who had could not tear herself away from her phone. Starters eventually arrived - need not have bothered - absolute waste of time. For reasons unknown, the airport was full of air mattresses. Since we did have a long stop over, we made use of these for a while - the only positive point in favour of this airport and it's management. Overall, we will in future avoid any travel that includes this airport as a transit stopover - even for 30 mins. It's totally poor. Avoid at all costs.