Milan Bergamo Airport

Customer Reviews

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Facilities 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 22 reviews
3/10
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8/10

Milan Bergamo Airport customer review

Review by (United Kingdom) 27th March 2014

Flew into Bergamo mid Friday evening and out Sunday early afternoon. No queues at security or passport control. Plenty of facilities -all modern and clean. On a Ryaniar flight so bussed to and from airplane even when the pane was only about 30 metres from the non-Schengen arrivals. However that is a very minor gripe. Much easier to use than Malpensa.
Queuing Times 12345
Terminal Cleanliness 12345
Facilities 12345
yes
4/10

Milan Bergamo Airport customer review

Review by (United Kingdom) 7th July 2013

Transport links are not bad frequent buses to Milan and the nearest railway station. An early morning departure on Saturday though was awful. The queue to drop off bags was not long but very slow moving (I gave up and carried mine on). Queues for security very long (15-20 minutes). Once in departures it improved seating and food outlets plentiful. The toilets are another (very unpleasant) story. Bussed to the aircraft which was OK. Not appalling and a fairly typical experience when using an airport that mainly caters for low cost carriers I have known better though (and admittedly worse).
Queuing Times 12345
Terminal Cleanliness 12345
Facilities 12345
no
1/10

Milan Bergamo Airport customer review

Review by (United Kingdom) 1st October 2012

Whilst it took very little time from landing to get landside and similarly very little time from arriving at the airport to getting airside on our return journey this airport is pretty horrible and this horror (other than revolting landside toilets) is mainly encountered on your return journey. The airport is very linear which means there is considerable walking from one place to another and luggage trolleys are few and far between. The aisles to get to the security scanners are about 75m long and snake backwards and forwards 6 times before your get to them – you are not allowed to walk up the side even if there is no queue. Once airside you then start an even longer trek going up and down stairs and escalators to get to the gates. If you are travelling out of the Schengen Area you then walk even further to get to a shed with no facilities other than a few smelly toilets and an inaudible / incomprehensible tannoy system. We were bussed to our aircraft and this process took 30 minutes from getting onto the bus to getting to the aircraft because the coach just sat there waiting. The plus side of the airport is that there are plenty of cafes shops car hire companies coaches etc. The minus side is everything related to its organisation and the quality of the environment.
Queuing Times 12345
Terminal Cleanliness 12345
Facilities 12345
no
5/10

Milan Bergamo Airport customer review

Review by (Switzerland) 16th April 2012

A reasonable airport that suffers from typical Italian problems of poor sign posting and the inability of the locals to queue! The car parking is also equally shambolic.
Queuing Times 12345
Terminal Cleanliness 12345
Facilities 12345
no
4/10

Milan Bergamo Airport customer review

Review by (Italy) 21st August 2011

I usually fly Bergamo to UK thus using the non-shengen aerea. After security you are driven to passport control and into a hangar with minimal services insufficient seating only a small stand for food and a small toilet for up to 8-900 persons. After security you're forced to go upstairs and the upper floor is beautiful clean welcoming and with a feel of affluence due to the nice shops bars tall ceilings and the large airside view windows. When you go down to the non-shengen aerea the hangar is still partly used but there is also a new wide and clean hall with better services and seating. Queues are an headache only at peak times baggage claim is fast although the area looks small. Long queues at passport control on exit. Departures area is spacious but arrivals is small and always overcrowded.
Queuing Times 12345
Terminal Cleanliness 12345
Facilities 12345
no
4/10

Milan Bergamo Airport customer review

Review by (Italy) 21st November 2010

This airport is undergoing some works. In the early morning there are queues at the security checks and also at the passport control - a lack of staff. It's a low cost airport - there is a reasonable choice of shops and snack bars. There is also a McDonald's inside Schengen area and you can see the runway while waiting for your flight.
Queuing Times 12345
Terminal Cleanliness 12345
Facilities 12345
no
1/10

Milan Bergamo Airport customer review

Review by (United Kingdom) 8th November 2009

Worst experience of an airport ever . Make sure you allow enough time when flying out of there! Huge motorway/road queues even on a Sunday afternoon! Further unexpected checks just before the gate. Very poor facilities. Looks as if it is being upgraded.
Queuing Times 12345
Terminal Cleanliness 12345
Facilities 12345
no
4/10

Milan Bergamo Airport customer review

Review by 12th July 2009

Lots of building work make the departures area fairly hellish but one has to accept that everything at the airport seems to work pretty efficiently. Used mainly by no frills airlines it's a no frills airport.
no
4/10

Milan Bergamo Airport customer review

Review by 27th February 2009

Bergamo airport is undergoing a good deal of renovation work so please give them a chance! I use Bergamo airport very frequently for my Ryanair flights to London and have never in all these years had cause to complain!
no
1/10

Milan Bergamo Airport customer review

Review by 14th September 2008

What an awful airport will never use this again dirty badly organised staff rude and shops are virtually non existant as well as the car hire being out of the airport. Italy lovely and will return but not using this airport. I recommend avoiding this airport at all costs. It is sad as airports can give you the first impressions of a country and luckily this airport in no way reflects the rest of the country which I found enchanting.
no
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