Manila Airport

✅ Trip Verified | It is disappointing that Manila as a capital city does not have an airport that we can be proud of. The facilities are below standard, the building is old, no travelator. I’ve travelled to few smaller airports the past two years and these non-capital cities have better airports. I hope that the government will demolish Manila’s T1 & T2, and replaced these with new structures and design.

✅ Trip Verified | Too much inconvenience for the travelers. There were not a lot of food vendors to choose from. Security procedure is confusing. Going thru the first security area was very uncoordinated. Once inside to wait for my flight everyone was again asked to line up for another security check which includes X-ray, pat down etc.

Not Verified | Terrible airport. Hardly any places to get food and then they didn’t even take card. I was catching a connecting flight so therefore did not have any of the local currency and was unable to get anything that wasn’t a jumbo candy gift. Also I was informed I’m not even allowed to take my own drinks into the “holding area” and onto the plane. I had a long flight ahead of me and find it incredulous that we cannot bring our own refreshments on. I will not be using this airport or this airline ever again.

Not Verified | This airport is possibly the worst airport I have ever been in. The staff are rude and the Security is ridiculous! Before even entering the airport all your luggage is scanned including hold and hand baggage. You then have to check in which is an experience in itself. After that you go through Security which is what you would expect and you also have to take your shoes off. After Security you find your gate, the food facilities and shopping facilities are virtually non-existent compared to other airports . The seats are basic and uncomfortable. However, the main issue arises when you go to the gate where you have to go through another round of Security and this is where my real issue arises. In the departure area you are encouraged to buy drinks, bottles of water and duty free and also alcohol which may not be duty free but that information is not clear! You spend money on bottles of water, cans of sprite etc for the kids only to be told when you get to the gate that you have to bin it Furthermore, if you buy alcohol which you do not realise is not duty free such as Emperador you either have to bin it or take it back to the shop for a refund. Why would the shop sell it if you cannot take it on board? When a complaint was made you were greeted with stony silence and unfriendliness. They then ask for your passport to take down the information for their "records" which I am not comfortable with. After that debacle you then have to go through documentation control and lastly you have to hand over your boarding passes at the gate. That is effectively 4 lots of Security whereas in major airports like Heathrow, London you have 2. The whole system seems designed to scam unsuspecting travellers out of money and to stress them out as much as possible (especially if they have small children). There is no information anywhere in the airport regarding this issue. If I can avoid it I will never travel through Manila Airport again. I have travelled all over the world and can safely say that this airport is the worst airport and has left me with a poor lasting memory of Manila.

✅ Trip Verified | By far the worst airport I've ever been to. Poorest customer service, extremely outdated, terrible restaurants, cash only food stores in international terminal but there is only 1 ATM inside and it was turned off. Duty free is ridiculously overpriced and clearly has duty added to price. Only positive is the bathrooms were clean! Will avoid this airport at any cost!

✅ Trip Verified | Absolutely terrible airport - cash only for food and no ATM! We had the most horrible experience, for an international terminal there is hardly anything there. All the food outlets are small with minimal variety not to mention all food outlets are cash only. We had a 4 hour stop over and were starving. No one at all wanted to or were willing to help. We weren’t allowed outside again as we had already gone through immigration. The duty free store is expensive in US dollars and more expensive than anywhere else. The Cebu (which is a small island) domestic terminal has more options than the Manila airport. This made the end of our trip stressful and disappointing I couldn’t wait to get out of the airport. Really disappointed! If you have a long stop over in Manila make sure you have cash and something to do.

✅ Trip Verified | Manila International Airport Terminal 1 has been refurbished. Have been using this terminal during arrival and departures since 1994. It is more bright and looks spacious and the floor has been carpeted. Toilets are more clean, and A/Cs are good - cold inside the terminal. There are lounges on the upper floors - airside - which I use most of the time like Club Manila. I wish they could connect the 4 terminals by Metro Train,

Not Verified | Terrible airport overall. I think I was in terminal 2, no signage to confirm. There are no display boards so information comes over announcements thick and fast at high volume so don't expect good sleep, not that there are many places to lay down other than the floor. If you miss the announcement of the flight however, you'll end up walking around the building inquiring at each gate. Transfer was a joke, have done it twice on our ways to and from New Zealand to the UK, you'll see what I mean when you find your way to the immigration check/transfer desk/security station. All located in a very small area with queues going everywhere. Also there are only bins for recycling, so what happens to non recyclables? I just put it in whatever bin is closest. Wifi is OK, plenty of free ones but limited times on each.

✅ Trip Verified | I flew from Manila to Bangkok via Philippine Airlines. Terminal 2 is extremely stressful. Boarding gate is horribly packed where seats densely arranged. I was seated near Gate 1 and announcement for Gate 9 was in full blast. Announcements are endless and can be heard in the entire boarding area. Unlike other airports in Southeast Asia, there is no quiet zone in Terminal 2 where one can rest, read a book or do work. Everywhere is extremely noisy.

Not Verified | Review of terminal 2 which is international terminal. By far the worst airport I have visited. At immigration there was absolutely no organisation, with queues going in every direction overlapping one another so travellers didn’t know where to stand and people could easily push in. Had a 8 hour layover where we could stay in this tiny and stuffy lounge full of people but nowhere to sit with no food services in this part whatsoever. Once leaving the lounge to go to departures the food services were awful with only small kiosk type stalls selling rubbish food with rude staff. Terminal 2 is absolutely tiny with nothing to do at all but sit on uncomfortable metal chairs. No smoking area and no restaurant. Some of the kiosks do not even take credit card. Definitely would avoid this airport at all costs especially if travelling internationally.