Manchester Airport

✅ Trip Verified | Shocked with the arrival part of Manchester airport. Long queues for immigration. Only 4 officers/out of 8 stations looking after families, disabled, non EU passport holders and EU pass port holders. And the worst part was coin trolleys for luggage. They have no consideration for people freshly arriving in UK or people returning from abroad. How are they expected to have the NEW £1 coin? It appears as if the airport wants to squeeze every penny from the travellers and cause them a lot of inconvenience. There are hardly any staff near the luggage carousels to help the travellers. This is quite shocking for an airport in a developed country. I travelled from Bangalore Airport in India via Dubai to Manchester and ironically both these airports are far better and friendlier than Manchester airport.

✅ Trip Verified | Extremely disorganised, made worse by unnecessary duplication of checks. Possibly the slowest check-in desks I've ever encountered. Security bag scans stopped my girlfriend for having lipstick and mascara in her hand luggage and made a big noise about it. Seems to be a lot of duplication of checkpoints, I think we had to have our tickets manually checked at 4 different points. On top of that the whole place looks like it needs a refurb. Drivng there for drop off is easy and well sign posted compared to BHX and some other airports, and I had a nice coffee from Costa but that was about it.

✅ Trip Verified | What’s with the condescending and unsmiling staff at security? It’s as though they consider us all criminals and not guilty until proven otherwise! “Listen up, I’m going to give you all a lesson in airport security” barks the supervisor patrolling the queue! Why is Manchester security so different and unpleasant compared to every other security in the world?

❎ Not Verified | This is an awful airport to depart from. Terminal 1 is still set like in the 60's/70's. Security screening is very badly organised, chaotic, rude staff. Took me 40 min. to go through! I'm a frequent flyer and I have not seen something like this before. Worst experience ever had at a airport. T1 is generally dirty! Not enough seating opportunities, WIFI did not work properly. Why do they not change the management of these place? Put someone in charge how knows how to run a airport! Try to avoid that airport if you can! Arrivals was ok.

✅ Trip Verified | Flying is one of the most common ways to travel today. But there is no reason to man the security with bad-tempered staff, now, is there? If the amount of customers is too big to stay polite, why not re-consider the politics of easy transfer? We had to check out and back in, even with only cabin luggage, because we had two airlines combined. The rude explanation was, that one of them is not paying their fees for this transfer - why give them a choice? It would make customers a little more happy to be able to use the fast tracks, especially as there are so many delays, that you hardly ever have time enough. What a way to start our Christmas holidays.

❎ Not Verified | Oh terminal 2 gets worse, eventual TUI turned up to check in bags, go through to departure, duty free open that’s it. Can’t even get food/drink as everything closes at 3pm, yes pm not am. Fortunately we had booked into lounge. Usual TUI treats customers like 2nd class citizens. Definitely would not fly TUI or from T2 again.

❎ Not Verified | Security at Terminal 1 was horrendous! Never seen it so bad. It was in an overheated basement. The staff were very rude and people were treated like cattle. I understand security is very important but given the amount of money this airport makes there has to be a more efficient way of doing things. The airport is dirty and old fashioned. On arrival waiting for baggage took more than 40 minutes. The saving grace was the man in Boots who was so polite and friendly.

✅ Trip Verified | We are living on the Isle of Man and traveled to Hamburg Germany over the Christmas days. Unfortunately we choose Manchester Airport for transit. This was one of our worst experiences at an airport ever. The security people are the most impolite and rude persons that we ever met in our lives. One of the strangest things is that you can use the transit way from one terminal to an other only if you have booked your flights with a company that suits the airport. I think this behavior is unique. We have been shouted not to go there with our tickets of a budget airline. I hope that we never have to use this airport again.

✅ Trip Verified | I just want to reiterate the comments of others about the chaotic security. I travel a lot. Manchester has the most inefficient bureaucratic security I have ever come across. Bags are rejected for trivial reasons, about 50% of bags are rejected to be searched, which causes an immense line to build up. Most of the time it is for a trivial reason, in this case my wife’s medication was not in a bag. Basically these guys need to see how security theatre is done elsewhere in the world and take some notes, because all they doing is driving traffic to other airports and will eventually do themselves out of jobs.

❎ Not Verified | My experience of the airport reflects many others. It's slow and frustrating to the extreme and the airport staff seem to be in their own world. Leave lots of time, you will need it as you meander through Manchester airport's world of incompetence. Depressing and not at all reassuring. Management need a reality check.