Manaus Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 7 reviews
3/10
No Skytrax Rating
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5/10

Manaus Airport customer review

Review by (United Kingdom)

A provincial airport that seems a lot bigger than it needs to be. The immigration officer may well be the most bored person on the planet - 'Next!' (scowls at passport), stamps it 'Next'. When catching your flight, make sure that you stay focused - the tannoy announcements are completely unintelligible (even if you speak Portuguese), and it all seems a bit gloomy which tends to send you to sleep. Airside faciliities are OK but nothing to write home about.
Experience At AirportArrival and Departure
Date VisitJuly 2015
Type Of TravellerFamilyLeisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
no
2/10

Manaus Airport customer review

Review by (United Kingdom)

A dreadful place. The only airport I have visited where the check-in desks are in a controlled area to which access is restricted until around 90 minutes prior to (domestic) flight departure. This setup means that if you have a few hours to kill you are saddled with your luggage and unable to make the most of the (overpriced) shops and facilities on offer. Internet cafe must be in the running for worlds most expensive at US$15 per hour. Its slightly more reasonable once through security (but see above - you will not have much time to use it). For reasons unknown the entire area beyond security control smelled of vomit. A taxi for the fast 7 mile/12km journey to town costs an extortionate US$30+. As a point of principle you can avoid this by turning right outside the terminal and walking 100m to the bus stop where services are quite regular and a much more reasonable US$1.50.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
2/10

Manaus Airport customer review

Review by

No avoiding this place if flying to Manaus which is worth a visit but the airport is in need of some significant help. My flight was to MIA and the check-in area was a small space cut off from the lobby. There were only 3 positions available and the process took quite a bit of time. Once past security there was a single big room with trinkets kiosk a book kiosk that eventually opened and a snack bar. No lounge or any other space available. The staff were friendly but the facility was deficient for an "international" gateway.
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3/10

Manaus Airport customer review

Review by

Had to change planes here on our way from Fortaleza to Miami. Looks like an older airport with added security equipment for international flights thrown in at random. When we left our first flight we had to exit the secure area find our way to the new departure area and then go through security again (there was a total lack of signage or personnel letting people just making connections know that they did not have to stand in the longest line with others just starting their trip there). Waiting area rather confined with a couple of small shops and one concessionaire selling a very limited selection of food and drinks. I would hate to have to spend several hours in this airport which is getting increased numbers of international flights.
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4/10

Manaus Airport customer review

Review by

MAO is an old airport far away from the city but with good and cheap connections! They have a lot of security food is expensive so come prepared - a simple burger will cost you 5 dollars or so and internet 9 dollars one hour! Tourist information center is very friendly and helpful.
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na

Manaus Airport customer review

Review by

Traveled to Manaus many times found the airport good with easy access to car park. Staff nice security not too long a queue shops etc are standard airport stuff. Would recommend early arrival and double check all documentation you need to travel. Stop to look at the turtles outside the terminal in their own pond.
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4/10

Manaus Airport customer review

Review by

On my first trip to the Amazon in 1998 Manaus airport was a nightmare. On my second trip the airport had been much upgraded. The entire building had been enclosed and was air-conditioned many shops some with quality goods.
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