Manado Airport

Customer Reviews

No Skytrax Rating
Terminal Seating N/A
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 4 reviews
5/10
No Skytrax Rating
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9/10

Manado Airport customer review

Review by (Singapore)

Arriving in Manado from Singapore by SilkAir is always a good experience. The greenery around the airport was beautiful and the short walk (less than 2 minutes) from the plane to the immigration counter is a relief compared to the 10-15 minute walk I used to have in Changi when rushing from immigration to the gate. The terminal building is quite clean and adequate. The only downside is the crowd outside the arriving gate exit. There were lots of illegal taxis touting arriving passengers. The lack of seating area outside the terminal is also a concern as it was hard to find a proper place to sit while waiting for someone to arrive.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
4/10

Manado Airport customer review

Review by (United Kingdom)

I had to travel to this airport because I had no choice as it is the only airport in Manado. The queue for check-in was incredibly unorganised! There was hardly anything at the airport and the worst thing is that there was no air-con well if there was then you wouldn't feel it. I had to run and pay to wait at the airport lounge to avoid the busy waiting area.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
3/10

Manado Airport customer review

Review by

A small airport with quite decent facilities. So many small shops restaurants and cafetarias to be found with reasonable prices. However I was disappointed when I saw no escalator from arrival hall (1st floor) to baggage claim carousels on the ground floor of the terminal instead we have to use the one and only stairway. Thankfully there was an elevator dedicated to person with disability. Plenty of metered-taxis available however each taxi company seems to have different per kilo meter rates. The downside of the airport is the toilets. Departing area was good 21 check in counters available no long queue on check in desks still lack of international flights. Garuda Indonesia has a very decent lounge here with wifi available for free. Overall the airport is considered above the average of the rest Indonesian international airports.
no
4/10

Manado Airport customer review

Review by

Sam Ratulangi Aiport is a small international airport at Manado in the northern tip of Celebes Island (Sulawesi) Island Indonesia. I was using this airport as the entry for my trip to Manado. I surprised to see a relative small airport in Indonesia (which currently only serves few international flights to Malaysia Singapore and The Philippines) as a world-class airport with its modern facilities efficient and friendly staffs and spacious lounges (the VIP lounge is great and very comfortable place to spend some times before the flight). It deserves more international flights in the future since some international destinations in the past such as Taiwan had been terminated.
no