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Long Beach Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 9 reviews
7/10
No Skytrax Rating
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10/10

"a well-designed and pleasant experience"

(United States)

This airport is highly recommended. Many of the reviews below are pre-2012, which is when the facility completed a full upgrade of terminal and gates. I would discard any pre-2012 reviews as "irrelevant" to the current condition. Long Beach Airport is a well-designed and pleasant experience compared with LAX and to a degree John Wayne. It's a smaller but more efficient facility, with competitively priced parking within an easy walk of your gate. The TSA Security Checkpoint is relatively fast compared with other airports. The facility boasts two outdoor seating areas for two of its restaurants, a comparative luxury in this age of airport design being little more than shopping malls with airline gates. The central area between the two terminals is an outdoor seating area allowing for a retreat from the madness at the gates. One of the unique aspects of LGB is the lack of jetways. Walking out onto the tarmac to board a plane is a fun and different experience which adds significantly to the charm of this facility. Long Beach doesn't have the cold and sterile feel of most modern airports, and that is a welcome aspect of flying here. There are a number of restaurant/eating choices available, though the shopping is a relatively weak area. In general, Long Beach is easily my favorite American airport and is qualitatively far better than the vast majority of facilities I use.
Experience At AirportArrival and Departure
Date VisitAugust 2015
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
10/10

"open, natural, and airy terminal"

(United States)

As you pull into Long Beach Airport, the parking structure is conveniently located right across from the terminal. Check-in and security screening took less than 10 minutes in the afternoon hours. Long Beach has an open, natural, and airy terminal. You will find palm trees, small birds, and abundance of sunshine on this terminal. There are enough seats for you to sit and relax. Dining options are very good. Free wi-fi also works well. This airport does not use jet bridge, so you will enter and exit the aircraft using stairs or ramp. Baggage claim area is small, but appropriate for an airport with a vintage look.
Experience At AirportArrival and Departure
Date VisitNovember 2015
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
10/10

"small and so very easy to deal with"

(United States)

I fly to LGB twice a year or more to visit family. I really cannot say enough good things about this airport especially after the remodel a couple of years ago. The place is beautiful. It is well laid out, it is small and so very easy to deal with. I fly Jet Blue and it is almost always on time. The restaurants in that terminal are quality and very reasonably priced. This was one of the first airports to provide unlimited free wifi. I love that you can board and leave the plane from both the front and rear. It is so quick. If you have to fly to So Cal this is the place to fly too.
Experience At AirportArrival and Departure
Date VisitApril 2015
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
7/10

Long Beach Airport customer review

(United States)

I've always enjoyed flying in and out of Long Beach Airport but this time was a big disappointment. They used to have remote lots for long-term parking at a reasonable price but now those have been shut down. At this point the only option is the short-term parking which is a bit of a walk from the terminal with a cost of $2/hour maxing out at $17/day or $19/day depending on which building you use. That really adds up!
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
4/10

Long Beach Airport customer review

At first I was concerned seeing the long lines at JetBlue's curbside check-in and at the check-in counter on my way to the upstairs restaurant to eat dinner before my flight. Restaurant is good but not cheap but not outrageously priced considering portions and food quality. Was through security with minimal wait less than 10 minutes. No jetways here so you have to walk on the tarmac to board your plane via stairs. Only complaint is terminal building is too small considering the number of people that pass through. Still I would continue to use LGB to avoid LAX every day of the week and twice on Sunday.
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5/10

Long Beach Airport customer review

This is such a convenient airport. Reminds me of a small mid-west airport where you park close by check in and at the gate so quickly. While not a lot of fancy amenities like the larger international airports this airport is such a breeze.
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5/10

Long Beach Airport customer review

It is simply an airport and not trying to be a shopping mall or anything else. Very quick passage through the airport if you're only dropping off bags; TSA efficient but thorough; bit of a crowd in the north portakabin as JetBlue DL and AS had simultaneous departures but as you can turn up so close to departure it's not a long wait. Restaurant upstairs is good as well though not cheap and it would be good to have more of the balcony given to non-eaters (maybe it's busier midweek than on a Sunday afternoon).
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3/10

Long Beach Airport customer review

Long Beach is a great little airport. It has the most efficient TSA checkpoint I have ever seen with the longest line ever being about three minutes and I fly through here quite often. While the south concourse is the only gate area I have used I am sure the airport is the same throughout the terminal. The staff is great and friendly and you can chat with everyone. The gate numbering can be a bit confusing but so long as you don't immediately exit the terminal to the left you should be fine. They even give you an umbrella when it rains to walk onto the plane.
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Long Beach Airport customer review

I'm not entirely sure you can call LGB an "airport". It's sort of like a few runways with some temporary-cum-permanent trailers (aka "gates") parked on the side strung together by covered chain-link fencing mazes for crowd control. All of that having been said it's enormously better than LAX and JetBlue does what it can to make your (hopefully) short wait at LGB pleasant (free wireless Internet is a nice little perk). My only suggestion would be to bring an umbrella... There are no airwalks from the plane to the gate just a stairway down to the tarmac. In the occasional event of rain in Long Beach it helps on the short jaunt from the plane to the "gate/terminal".
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