London Stansted Airport

I have unfortunately flown into Stansted three times over the last couple of months once mid morning, once late evening and most recently early evening (around 19.00). On all 3 occasions I have had to queue over 90-mins to clear passport control. I have tried the manned desks and the electronic automated gates - no difference just a long and very frustrating experience. Will now try to avoid using Stansted an any cost as this is just unacceptable.

My sister and I arrived at Stansted with 2 hours to spare before our flight on Sunday morning 7 June flying to Cork on the 8.05 am. flight. We were going to a funeral. We were faced with extremely long queues in security and then had a very long hike to our gate number only to be told when we arrived at the gate that the gate was closing and we could not board the plane. We pleaded with the staff to allow us on the flight (plane still out on tarmac with door open) but to no avail. We were then told we would have to pay £100 each for another flight which we had to accept as we had to go to a funeral but could ill afford. While we were waiting for our new tickets to be issued another couple came to the counter and they also had missed their flight for the same reason. We had to get a flight to Dublin as the next flight into Cork was 4.50 pm. The staff were very unhelpful and bordering on rudeness. I will never fly from Stansted again.

Having arrived at midnight on Tuesday 9th June, I was faced with an hour and twenty minute wait for passport control. Weary and dispirited passengers, moving along like zombies, returning Brits and foreign tourists shuffling through slowly snaking lines. For the elderly, infirm and those with small children, it was close to unbearable. I see that this is a far from unusual scenario at Stansted. After this, we had a seemingly interminable ride to the long-stay car park in a bus driven by a driver who struggled to make himself heard and understood over the antiquated/faulty speaker system. All in all, a horrible experience. I shan't be using Stansted again until and unless things improve, though my wife has just informed me that.

This is simply the worst airport in the UK. They charge £2 just to be able to pick up or drop off a passenger and then the automatic machine overcharged by £20 for the privilege. Avoid this place if at all possible.

I fly a lot on European business and used to deliberately chose to fly from Stansted but I shall do this no more. Landed today (6th June) from Madrid to be met by a 100 yard queue 6 deep to get to the escalators which were being rationed and held back by staff to prevent you from joining the chaos in passport control. 90 minutes screaming kids in the heat no toilets no water Sadly this is the "new normal" - and the e-passport gates are a joke. Go to Madrid to see how it should be done. The place being half rebuild meant that I arrived very early for my flight as advised because of potential severe delays there was nowhere to sit I just ended up on the floor in a dirty corner.

Never use this airport if you have any mobility issues. 2nd time to experience deplorable service. Omniserve should be ashamed of the service they provide. How they hand pick the staff who work on the desk astounds me. Rude abrupt disrespectful and could not care less. I had even mailed before travelling to ensure that the service was in place. But no they are a shambles and don't waste time complaining as they don't bother responding. If you can't walk up the stairs to a plane they are happy to leave you behind. Shame on you Stansted airport.

Possibly the biggest drinks rip-off in the UK! We went to The Cabin (c) bar/restaurant airside. A large glass of house white wine - £9.80! When I queried this I was met with an offhand shrug. It's a ghastly airport at the best of times - poor access for those with mobility problems very few airbridges. Never if possible again!

STN-DUB on Sunday. Flew out from other London airport. Quick walk through the airport since (unlike Dublin Airport) STN is following Common Travel Agreement between UK and ROI where arrivals are treated as domestic flight hence no passport control. In this instance pleasure to arrive to STN but I am dreading my arrival in July through usual route on my way from EU.

I echo most of the reviews about this airport I usually fly from Southend an easy quick and pleasant experience the reverse of Stansted I parked in the meat and greet as I had two young children poor signage no trolleys and a 20 minute queue to get in. Security was slow then your led around a never to end amount of shops to be herded into a dirty overcrowded space with no seats luckily though as Stansted is so slow at everything even allowing 2.5 hours on a Europe flight still leaves you short of time and needing to run for the gate hence not having to spend too much time in the dirty seat less waiting space On return you then herded into pens by staff and left waiting an hour to clear customs Then poor signage does little to lead you back to the park aided by unhelpful staff All in all around 2 hours to clear. Avoid the reviews of this Airport are not unjust never flying from here again Southend or Gatwick in the future every time.

Arrived last night from Oslo at 7.30pm. Thought immigration would take the usual 10-15 mins using the e-passport system and then be on my way to drive back home 3.5 hrs away. Ended up standing in the queue for 1.5hrs! I joined the e-passport queue reasonably thinking it'd be quicker than the standard queue only to find the standard queue was twice as fast! By the time I realised this I'd been queuing for 45 mins so no point in changing queues - why didn't any airport staff tell me this before joining the slower queue? Absolute shambles. I've done a lot of travelling and this was by far the worst immigration experience I've had.