✅ Verified Review
| Well I travel out of Gatwick on the day after the league tables were published and Gatwick South is fast trying to overtake London Stansted has the airport that is holding the league table up. The south terminal security was professional and polite and they were friendly and also give the impression that they understood that sometimes items which should be in the plastic bag are overlooked in error. However from there is goes downhill at a rapid rate of knots. You have to run the gauntlet of the staff in Duty Free trying to force free alcoholic tasters on you then once you have got out the food court there are not enough tables and chairs in any of the outlets then when we found an empty table in Weatherspoon's we had to clear it ourselves. The staff were run off their feet delivering breakfasts, and tried to clear tables on the way back to collect the next orders, The toilet's were clean and looked if they were regularly cleaned or maybe it was early morning so it could be a carry over of the night time deep clean. Our airbaltic flight was delayed but the gate was displayed and the flight despatcher from Gatwick Ground Services was on duty and she was trying her best to give answers to passengers but one person trying to answer 80+ people is not a good impression of the airport. After about 25 minutes and a colleague making a few phonecalls. Another 2 members of staff from the ground handling agents Gatwick Ground Service strolled up to the desk and then spent a good 10 minutes talking and trying to look busy. The inbound aircraft arrived and after one hours delay the Aircraft Cabin Service Manager was seen knocking at the locked door to the airbridge this was after passengers heard the radion telling the two gate staff that the aircraft was ready for boarding. Myself and another passenger told the staff that someone was trying contact them to which we were both told to mind out own business. The flight departed 90 minutes late due to the total incompetence of the gate staff. However we did make some time due to tail winds on route. The arrival back today was say the least something out of Fawlty Towers, the flight was held in Riga for an hour due to ATC congestion at Gatwick. Then when we arrived we were kept waiting for 20 minutes while the air bridge was attached by Gatwick Ground Services. Some kind person had decided to park the aircraft at the furthest gate from passport control and baggage reclaim possible and to add insult to injury we walk passed about 10 empty gates nearer to the border controls and baggage reclaim. We then had to see 5 desks unmanned and 8 epassport gate out of service, however the epassport queues were moving but there needs to be signage warning families to use the manned desks has children do have epassports. We then had to wait 20 minutes for the bags.