Lisbon Airport

✅ Trip Verified | Unquestionably the worst airport in Europe, and would avoid at all costs. Absurdly long customs queues, rude and indifferent staff, patchy wifi and woefully inadequate infrastructure including seating and power ports. I'd call this a third world experience, but that would be unfair and a disservice to the third world, as I've experienced far better and more efficient airports in virtually every other part of the world. As tempting as it might be to fly TAP and transit here do to their low fares, once you experience Lisbon airport you'll fully understand why the fares are so cheap. Stay away, very far away.

✅ Trip Verified | One the worst airports I’ve ever been to. The immigration officer, a lady, didn’t know if my Ukrainian passport needs a visa to Portugal (it doesn’t!, I don’t need visa to entry the EU) and hustled me with “where is your visa?” questions. I have 4 other Portuguese stamps, other EU stamps, biometric passport that can be scanned, and a ticket to fly out of Lisbon in 5 hours back to Kyiv, but the officer kept asking me where is my visa and asking other officers if Ukrainian passport needs visa to Portugal. Until one of them showed her a biometric sign on my passport and she finally scanned it. Wow! If only Lisbon airport immigration officers knew what passports need visas to entry their country! Ridiculous.

Not Verified | Transit time of 2.5 hours is usually enough for EU airports, but not at Lisbon. It takes more than an hour after the plane has arrived for luggage to reach the conveyor belts. The airport is clean, but the toilets are always a problem. We must, unfortunately, fly through here regularly. Shopping is great, but the toilets! And at least one incident with superior and cleaner having a screaming fight (about 20+ women waiting for the loo) and cleaner closes the entire bathroom to clean? Unless she is an octopus, she cannot physically clean 8+ toilets simultaneously. But a very much a so what attitude.

Not Verified | A chaotic airport that has put me off ever travelling to Lisbon ever again. Terminal two is awful, cannot cope with the number of passengers, people lying on floors, flight delayed and just awful as now sitting on flight and even pilot cannot advise when we will leave! Get your act together Lisbon please, I have never in all my years travelling experienced such dreadful lack of organisation and communication.

✅ Trip Verified | If there is a security issue in terminal 2 things would get ugly real quick. There is simply no space available to get out of the very small building if there is an emergency. It feels like you being treated as cattle in what would appear to be a 3rd world country. Authorities have to do something, if not the nationals one at least from the EU.

✅ Trip Verified | A very unpleasant airport. Food choices very limited, mostly sandwiches and fast food. Ridiculous prices on all merchandise. More than double of what you would pay anywhere in the city. Only a centralized Ladies’s bathroom area which has a long queue all the time.

✅ Trip Verified | The security check staff on transit to Gates 40 - 47 was extremely rude. It was awful to witness and gave an appalling image of Portugal to international travellers on transit. Apart from the horrible staff, the food was overpriced at the two food places available during the transit to/from Brasil. On the brighter side, the airport was clean and had good wifi.

Not Verified | Terrible from beginning to end, landed in remote parking, twenty minutes on a bus, monstrous queues to go through transit without business class bypass, half of the airport is cheating to go through and no one says a thing. The minute you complain you are treated like a criminal. Am now boarding next flight, have been rushing to make it and now I’m waiting in a derelict staircase for a dodgy bus to finally make it back to another remote location.

Not Verified | Insufficient staffing and slow staff at Security meant that it took over an hour to go through security! Obviously we lost our flight and no one takes responsibility!

Not Verified | Worst airport in Europe. No places to sit, always dirty, always extremely warm, very few toilets and they are disgusting. Disembarking is always an awful experience as you are almost certain to get on a bus to a long and uncomfortable ride to the airport. Distances to gates are also bad and the shopping options quite poor. Really bad airport!