Lima Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 44 reviews
5/10
No Skytrax Rating
Sort Reviews by :
Show
1/10

Lima Airport customer review

Review by (United States)

We started the day in Cuzco, and connected via American Airlines in Lima. We had to change planes from LAN to AA, so we had to leave security and re-check in at the gate. WIth a four hour layover, there was no where to sit, and no agents to check you in. People sat on the floor, and before you knew it, were four-deep against the wall. Security would walk through on occasion, but no one was able to answer questions about when the agents would show up. We had business class tickets, but when the queue finally was set up, there was little to no indication as to where that line started, which resulted in some midwesterners mouthing off to us as we moved into the business class line (probably due to the same frustration we were feeling). About an hour later we finally made it to the front of the business class queue. All in all, I've travelled to more airports than I can count internationally, and this airport was by far the worst. The comments about the water (purchased post-security, pre-flight) are true - they won't let you bring them on the plane. The road traffic to the airport is awful. Give yourself plenty of time and be prepared to mingle with strangers as you wait for the agents to show up and set up the queue locations. Sadly, it was a horrible last memory for a great country to visit and tour. If I never fly through Lima again, it will be too soon.
Experience At AirportDeparture Only
Date VisitJuly 2014
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Food Beverages N/A
no
10/10

Lima Airport customer review

Review by (United States)

This airport is excellent I have never seen public bathrooms so clean everyone greets you with a smile and they are so helpful. everything went smoothly. The rental car location is so handy and everyone is there to help you. Looking forward to going back this December.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
8/10

Lima Airport customer review

Review by (Peru)

I think it's got pretty fine features but it's too small for the amount of passengers it handles. Try to have at least 4 hours between int. flights you may require them but if you don't there are plenty of things to do and eat!
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
6/10

Lima Airport customer review

Review by (United States)

Generally ok. Starbucks variety of cafes and fast food restaurants. But one major annoyance: when we passed security we bought a couple of bottles of water only to be told later on we could not bring them on board the plane! Never heard that before. I have flown from many airports and you can typically not bring water through security but it is ok to bring on board water you buy after having passed security. We and many other passengers were dumbfounded. If this is the policy they should have signs to that effect in the shops.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
2/10

Lima Airport customer review

Review by (United States)

When I visited Peru this airport was my main hub. I flew in and out of Lima 6 times in a 10 day period including to and from the US. While traveling domestically within Peru everything was relatively uneventful. Lines were not bad and we got to our destinations on time. The final time arriving at that airport in order to depart back to Miami was a challenge to say the least. We got there around 7 or 8 pm for our flight that was departing around 10.30pm. This airport is very small to be an international airport and there were passengers everywhere. Security is a joke. The way my bags were searched was unprofessional. Everyone had to wait on ticket agents. We were still waiting to check our luggage when our travel agent came over to our group and whispered that our group was being divided up to get back to the US. There were only 16 of us in our group so I knew there was a major problem. We got our tickets without complaining and walked to the gate. Got to the gate and was told our flight was delayed. Waited a couple more hours and it was around 1 am. That's when we were told to get on the plane as quickly as possible when our seats were called stow the bag and sit. I must say I saw complete order and compliance and we all got our seats in record time and as soon as our seatbelts were on we were pulling out of the gate. We flew LAN/American by the way and they are fantastic. I've been to international airports worldwide and this one definitely stands out in a negative way.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
10/10

Lima Airport customer review

Review by (Peru)

I have been flying all over the world and consider LIM airport one of the best airports in the world. Although a very busy airport they are very well organised. Quick check in fast immigration and security checks. The airport is kept clean at all times. Baggage handling very quick. Very friendly staff and it's very easy to find your way around the airport. Nice and clean catering facilities shops and superb lounges. I've flown around 30 times from Lima airport up to now.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
7/10

Lima Airport customer review

Review by (United Kingdom)

Not a bad experience with good catering facilities and clean waiting areas. Transited LIM 3 times in the past 2 weeks - I found there to be not too many queues efficient immigration and customs processing not particularly friendly staff but where do you ever find them in airports these days.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
na

Lima Airport customer review

Review by (Ireland)

This airport looks like any other modern airport but not up to standard. I was told my bags would be checked through from Lima-Miami-New York-Dublin (all the same carrier). When I landed in Miami I saw my bag by chance on the carousel and luckily took it through myself otherwise it would have been left behind. There are only ever 2 toilets each time you go to the bathroom (most airport bathrooms have about 16). We bought 2 expensive bottles of water after security to bring on our long 7 hour flight only to have them removed before we boarded the plane (to Miami). "No liquids" is what they told us even though these were bought in airport departure lounge? They didn't warn us of this before hand at check in or through the first security. That was a waste of time and money.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
5/10

Lima Airport customer review

Review by (Peru)

It's not a good terminal domestic and Int'l counters are mixed facilities are quite fair toilets so so don't have free internet access don't offer drink water spots (have to buy it at around 3-4 dollars/bottle).
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
na

Lima Airport customer review

Review by (United States)

The airport has become a nightmare is just too small for the amount of traffic it gets all day long facilities are clean however way too crowded the food court is too small not enough places to sit down to have your meal. The security check points are the worse so far in South America the security people are rude and exaggerate the rules. Passport control is very small very long lines all day upon return the customs people not only check but they don't respect the law because during flight flight attendants provide you with a list of things that you may bring with you and they take that away with no explanation. Unfortunately I have to come back to Lima for business many times per month.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
1 to 10 of 38 Reviews