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Leipzig/halle Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 6 reviews
6/10
No Skytrax Rating
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8/10

"some details need improvement"

(Germany)

Leipzig/Halle is my home airport. I like the short distances and the good accessibility with public transport (long distance buses, commuter and long distance trains). Parking is comfortable and the number of direct connections is acceptable for the size of the metropolitan region Leipzig/Halle. Waiting times at security checks are usually predictably short. It seems like they usually give me priority access with my Lufthansa frequent traveler status. But there were times when I was standing with 15 other business people at one check point for 20 minutes whiles less than 5 tourists were quickly checked at two other open check points. The bathrooms are terrible and need a renovation quickly. In combination with the fact that you have to leave the Lufthansa lounge to use them I avoid using them in all circumstances. The Duty Free is very small and I can not remember that I ever found something worth buying it. There are plenty of seats in the public areas. As soon as boarding starts you have to move into a hall that is connecting the gates. If boarding is delayed then you have to stand in the line and there is only a hand full seats in front of the gates. My standard LH Business and Senator lounge is one of the most boring LH lounges I have been to. No daylight, in Senator lounge things like prepared Bratwurst or Leberkäse waiting on a cold plate until somebody is hungry enough to take it. Very low food standard. No own toilet as described above. One really good thing in Leipzig is the quick baggage service at arrival. I never had to wait more than 10 minutes after arrival before the belt started to rotate. Sometimes when I have to take the bus from a small airplane to the terminal the suitcases arrive before the passengers. All together I would say that I like the airport for quick services and short connections. Some details need improvement.
Experience At AirportArrival and Departure
Date VisitJanuary 2016
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
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8/10

Leipzig/halle Airport customer review

(United Kingdom)

Leipzig is a wonderful city but difficult to reach from the UK. Flew from Manchester via Dusseldorf. The airport is huge but seemingly deserted for much of the time though most facilities are there. There is a long but under cover walk to the railway station to catch the hourly connection into the city. (6 euro) Here lies the problem. There was no indication as to which platform the train departed (it was No 2 ) nor were there any staff to ask. Eventually with the help of several other bemused travellers we worked out the ticket machine and the train eventually arrived. A great little airport with friendly staff but for international travellers the rail connection into the city needs a bit more working out.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
4/10

Leipzig/halle Airport customer review

Leipzig airport is a new modern airport but not very user friendly. A major advance is the direct train connection right underneath but the layout is an odd one. After check in the passenger has to walk a long distance to the security and passport control. This can be a headache of you have to stamp your papers for VAT tax refund as you need to show it to customs. It is located at one end and the check in at the other end. Good facilities present and staff are very friendly and polite even though not very conversant in English.
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5/10

Leipzig/halle Airport customer review

Easy to get to with car from the Autobahn or from Leipzig with the train. The airport is large but not confusing or crowded. Security was a breeze. All the people seemed nice.
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4/10

Leipzig/halle Airport customer review

Huge airport serving the cities of Leipzig and Halle and good connections to Berlin as well (roughly 1 hour by express train). Oversized shiny modern. Due to its huge size one has to walk quite far through the whole airport to reach the rail station (oversized as well) which is located at the opposite end of the arrivals / departure hall. Good and fast connection to the city centres of Halle and Leipzig but very unfairly calculated fare - they let you cross several fare zones so you have to pay more than for comparable distances in that region. Because of new restrictions for landing and taking off after 11 pm - interestingly there are NO restrictions for cargo flights - many budget airlines have cancelled their services to this airport and now only few major European cities are still served by non-stop flights . Very sad since the alternatives now are Altenburg Airport or one of the Berlin airports. However having to go there first from Leipzig or Halle increases the overall time of your journey massively.
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Leipzig/halle Airport customer review

Leipzig/Halle (LEJ) is modern with shiny terminals and state-of-the-art information systems. Travellers might wonder why the whole facility is so grotesquely oversized. The answer is simple - after Reunification the German government spent billions on new infrastructure in the East and Leipzig got a huge share of this. Too bad in a way for what could have been an efficient regional airport with sleek operations and short distances turned out more like a ghost town leaving the traveller with long walks through deserted buildings and sitting lonely in ridiculously large lounges. Ground staff usually is very helpful – especially the check-in staff by GlobeGround is always friendly and pleasant.
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