Leeds Bradford Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 375 reviews
2/10
No Skytrax Rating
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Leeds Bradford Airport customer review

(United Kingdom)

It's about time the drop off area was made better you should be allowed at least 10 minuets without having to pay £2 to drop people off - it's just another rip off. Leeds airport is getting worse.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping N/A
no
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Leeds Bradford Airport customer review

(United Kingdom)

We normally fly from Newcastle but when we found flights cheaper from Leeds thought it was worth a try. Big mistake. Unless your flights are £100 per person cheaper from Leeds and include free parking don't fall into the trap. Its dirty dangerously overcrowded expensive smelly and miserable. Worst airport we have ever used.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
1/10

Leeds Bradford Airport customer review

(United Kingdom)

My first time travelling from Leeds Bradford and my last LBA is behind the time far too expensive for what they have to offer. The fact they have no smoking when in departures is not good even Manchester has a smoking area. Alcoholic beverages over priced seating uncomfortable and not enough of it. Overall this airport has got to be updated and soon.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
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Leeds Bradford Airport customer review

(United Kingdom)

LBA has no saving graces it fails miserably on all fronts. The rip-off charges inadequate seating clueless management huge queues especially in arrivals long waits for luggage dirty toilets rubbish strewn bag reclaim areas disinterested and de-motivated staff etc. There is really a strong case for some kind of government intervention. Yorkshire does not deserve such a disgraceful airport. The increase in passenger numbers is down to JET2 and the convenience of flying from a local airport.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
1/10

Leeds Bradford Airport customer review

(United Kingdom)

I rarely do reviews but we used this airport 8-15th July - extremely disappointed as there is a maze of tiny hot corridors that after checking in just lead to cafe/bars with very little seating area to just look at planes on the runway or just to relax to start your holiday or trip. On arrival we had the same - walk up stairs down stairs maze of corridors (not good for the disabled/elderly) then through passport control then sharing three flights on a very small carousel. Very poor. We will continue to use Robin Hood airport despite living in Leeds.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
5/10

Leeds Bradford Airport customer review

(United Kingdom)

The gents' toilet was a disgrace compared to the immaculate one at Dubrovnik airport and most others around the world's airports. It was smelly and grubby. Goodness knows what impression this would give to foreign visitors.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
1/10

Leeds Bradford Airport customer review

(United Kingdom)

This is the worst airport ever used it is cramped with very little seating. You basically walk through a duty free tunnel to arrive at the gates with little else there. On arriving back you are walked through walkway tunnels into arrivals to find yourself into a very small area to queue for immigration and they try to fit four flights in all at the same time. International airport I don't think so.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
2/10

Leeds Bradford Airport customer review

(United Kingdom)

We didn't use this airport last year but had done for the previous 7 years. It had always been our airport of choice near to home efficient service from Jet2 decent long stay parking arrangements plenty of seating and no problem getting an early morning drink and bite to eat. How things have changed! This year was fine until we got through security early in the morning only to be met by chaos. We eventually found a quietish place for a cup of coffee (Camden Food Co) and having queued for 15 mins+ we found the only employee apologising to every customer for the wait they had endured. Next was a hunt for a newspaper. We seemed to find 2 WH Smith's but only one had papers. We thought we'd return later so set off to find somewhere to sit. Eventually found 2 seats outside some toilets! The ladies were ok but my husband found that there were 2 cubicles in the mens and one of those didn't have a seat. Eventually headed back for a newspaper only to find a queue the length of the shop so gave the idea up as a bad job. The whole experience was totally unsatisfactory and we will certainly look further afield when planning our next trip. It seems woefully obvious that the airport cannot cope with the increasing number of flights/travellers which are now using it.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
2/10

Leeds Bradford Airport customer review

(United Kingdom)

The only good points for this Airport are the ease of getting to it in the Yorkshire Area! The meet and greet system excellent. Beyond that ! Over crowded! Shambolic Poor offering in the dining areas! Not enough seating areas. This Airport feels as if it is bursting at the seams! They need to go to Liverpool or Manchester Terminal 1 to see how it should be done! Enough said I think this is the third time in the last three years and it has not improved. To say that going on holiday should be an exciting time this leaves you stressed to the hilt! I do feel sorry for the staff.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
6/10

Leeds Bradford Airport customer review

(United Kingdom)

Used this airport on Saturday 15 June. Arrived at approx 14.00 for a flight at 16.25. Good points were the Meet and Greet car parking check-in and security was quicker than expected. Border Control returning to the UK wasn't hostile. Bad points were that the airport was at bursting point; people sat on the floor stood in the bars / cafes queues in the shops. This needs sorting out as I imagine come the school holidays this will become dehumanising.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes