Leeds Bradford Airport

September 30th: took 1hr and 10 mins queuing to clear security for a Jersey flight. Obviously staffing problems but no info given over tannoy to allay passengers fears who worried flights might be missed. Staff were trawling lines to try and fast-track some but I heard a few instances of travellers being rudely spoken to. Staff were under stress and so were passengers. Not an ideal calming set-up. Poorly handled and did not give confidence that in a real emergency procedures would be managed well. Would not use this airport again.

Tatty little airport certainly doesn't deserve the title "International". Badly run by an indifferent staff. It took over an hour for the baggage handlers to put out luggage onto the carousel during which time the so-called customer service advisers decided to make themselves scarce rather than have to deal with the complaints about the delay. This is the second time in as many journeys to this excuse for an airport that this has happened. In future we will drive to Manchester - it's quicker!

I have just been to pick some friends up from the flight LS272 from Alicante. I arrived at 2pm Sat 20 Sept 2014 because several more airplanes came in at the same time. My friends took an hour to clear customs and because of this my parking charge went from £2 to £12. It is absolutely scandalous daylight robbery £12 for one hour! If LBA can't handle more than one plane at a time they should not be in the business of trying to run an airport.

I can endorse all the previous negative reviews. I and my family have used LBA for over 15 years and it is now a disgrace! Luckily I checked my email 07/09/2014 to find the car park arrangements had changed. I prepaid for long stay parking usually insert credit card entering insert credit card on leaving and away you go. Now take a ticket on return from holiday your ticket MUST be verified at the extremely hard to find 'information' desk. What a debacle people who did not know about the last minute change were left stuck at the barrier creating queues both in and out. 50 minutes from landing to exiting one of the smallest airports in the world ridiculous. Facilities inside terminal are outdated dirty badly signed and a disaster if one has mobility/age issues. Get it sorted LBA or the same fate awaits you that Teesside suffered Airlines pull out and you will become a non viable airport.

Flew out with Jet2 on the 3rs September to Ibiza and returned on the 13th. Just for a change I can be a little more positive about the departure as things went smoothly. That is: Check in was fine security a breeze and departed on time well almost. We didn't even have the usual route march to the waiting aircraft. Food and drinks are maybe too expensive but most other airports are the same now. We parked in long stay having pre booked through another company and the shuttle to the terminal was waiting for us (lucky). Coming back: actually got past the immigration people relatively quickly as we were the only flight in at that time. Baggage took too long to arrive and then the business of getting back to the car. What's with the grass banking in long stay 2? That is between where the bus drops you off and where the cars are parked. And then one of the two exit ticket machines was not working and no sign saying use the other one.

I have picked up and dropped off relatives here over the past few weeks and will confirm what everyone else says about this airport that it is ripping people off with its car parking charges. £2 for quite literally two minutes to drop somebody off and lord help you if you overstay the 30 minutes by even a second as they will add on another £4 immediately. Forget this 'it's all because of security' it's profiteering and the owners know it. Avoid if you can.

What a disgrace you cannot drop any passengers off without incurring a £2 charge. I dropped 2 80 year olds off and you have to go and get a trolley some 100yds away if you can't find one then you have to drag your cases 200yds to the terminal It took me 2min to offload and get through the exit barrier this. Gives Leeds Bradford £60 an hour for nothing they even park an Empty Police Van outside to stop you parking on the double yellow lines to offload although I did see a number of people offloading on the double yellow lines. Obviously they think Leeds are ripping people off.

We booked the 'Premier lounge' for four people for before our flight to Bulgaria. When trying to check our luggage in there was a problem with the travelators that take the luggage to the plane. To cut a long story short by the time maintenance were called and fixed the problem and by the time we arrived at the 'Premier lounge' our flight had already been called and we were unable to even set foot through the door. I contacted the 'Premier lounge' and was told by the extremely rude and unprofessional staff that we would not be getting any form of refund.

Parked with Sentinal very good experience plenty of transfer vehicles checked in ok terrible queues at departures approx 45 mins to get through. Once through chaos long queues for food and drink poor quality and very few seats to wait for departure lousy waiting area. Once through departures 600 yard walk under dirty glass tunnels to the plane terrible experience worse for old and infirm passengers. On return once again 600 yard walk then 3 flights of stairs then another 100 yard track to passport control ok there pretty quick then onto baggage reclaim. Worst experience ever here carrousel 4 had 3 flights arriving at it so over 500 people fighting for cases literally fighting scuffling for space children being crushed people having troll lies pushed at them. We were over 1 hour getting our cases people are so rude pushing jostling and no one from the airport to supervise. I travel abroad 4 times a year and have been doing so for over 40 years and this is the worst experience ever in a baggage reclaim anywhere in the world. I will never fly from Leeds again worst ever customer experience.

I'm a minibus driver and it costs £6 to drop off and pick up which takes on average 3-6 mins this is stupid as for a car its £2. They have made the bays a lot shorter just so if you have a large car a van or a minibus you pay 3 times as much. This is the most expensive airport we use Newcastle which is £1 and Manchester is free. Leeds Bradford airport is well known to all minibus and taxi firms as Leeds Bradford rip off airport customers. Most taxis and minibuses are now dropping passengers on the roundabout before you go in. This needs to be sorted out. My advice to you is avoid this airport at all costs.