Leeds Bradford Airport

✅ Verified Review | Leeds Bradford is a joke! Just got back on holiday from there. You have to pay to be dropped off anywhere near the terminal. We said 10 years ago that we'd never fly from Leeds again and we didn't until this week when we said we'd give it a go because the times meant we'd get an extra half a day on holiday. The airport is a total joke. I'm a reasonably frequent flyer all around the world and this is without doubt the worst airport I've ever been to. It's full of passengers drinking at 6 in the morning. A plane even had to be turned around and a group of drunks escorted off at the gate next to us by police. There is nowhere to sit. Too busy for the size of the terminal. They quoted £65 to park for a week at their long stay. We went to Manchester in March and paid less than £30 for a week’s parking. Flight out was delayed by an hour because of a bus problem. Coming back on Friday evening we had to sit/stand on the aircraft for 90 minutes waiting for busses to come and take us to the terminal. As you know as soon as the engines are turned off the aircon is gone and the temperature sky rocketed it was sweltering on Friday, kids screaming for 90 minutes because it was just so hot and unbearable. They made out that there had been an incident with one of the busses but actually when we were chatting to the crew waiting for the bus to come back it actually turns out that it's very common as the airport only has three busses in total and only one is working most of the time. The airport reviews also back this up, it’s a daily occurrence. It's like they are shocked that the flight came in, like they weren't expecting it. Where's the planning? Really slow at the border too. After waiting for so long we tried to go to the loo when we got our cases only to be told by the cleaner that we could only use the single disabled toilet (there was a massive queue to it as you would expect). I asked him if this single toilet was the only open toilet in the whole airport and he said "Yes, they've all been mopped and locked now". There weren't even any hand towels or a hand dryer in it. No regard for the 300 people just come in on a 5 hour flight and a 2 hour wait to get through. We finally got home at 3.30am, two and a half hours after we landed (we live a 20 minute drive away from the airport). We usually fly from Manchester and are usually home an hour and a half after landing despite the long drive.

✅ Verified Review | Serious problem in security, total shambles is what comes to mind. Staff in normal clothes, poorly staffed, aggressive staff and the duty manager was rude. Even a customs officer said he was embarrassed by his behaviour. This security area needs a complete overhaul and staff training.

✅ Verified Review | Returned to Leeds Bradford from Tenerife on Saturday around 1.00 am with a family totalling 8 persons including a 2, 5 and an 8 year old children. We could not get off the aircraft for ages as we were waiting for a member of staff to arrive for escorting purposes. We expected to wait a reasonable amount of time for baggage - it started to arrive and then everything stopped. Around 20 minutes later baggage started arriving again and then another stoppage for around 30 minutes. Bearing in mind that the smallest child had to be carried for an extremely long walk to immigration and the fact that there was no lift just stairs to climb with toddlers is extreme to say the least. Now waiting in the hallway baggage area desperately wanting a buggy and well over an hour with tired children was very stressful. I could feel that there was about to be a riot with dozens of very disgruntled passengers expressing their disquiet before leaving the area out of the way. I myself approached the assistant to be told that the wait was due to the fact that there was only two members of staff dealing with baggage. Several passengers had stated that we could have unloaded the baggage as individuals quicker. So beware everyone, Leeds Bradford is a pretend international airport, and does not deserve to have UK status as one.

A shambles from departure on 7 May to arrival on 14 May - to Tenerife. After baggage check-in it was just an absolute shambles, organised chaos springs to mind. Do not have a problem with the security checks that have to be carried out these days but for it to take nearly 2 hours to get through security is ludicrous. The staff and facilities are totally inadequate for the number of travellers using this so called International Airport. Parking is a rip off, the £3 charge for drop off and pick up and the non-refundable charge for a trolley is just pure greed. If only it was an International Airport!

✅ Verified Review | Probably the worst airport I have ever used. It's congested, bursting at the seams with too many people having to endure an unorganised airport. One particular security staff member at the x-ray was just horrible, rude and on a power trip, he made one of our group throw away some of her toiletries because the plastic bag zipper would not close properly, (not that it was over full) and when he tried to close it this security staff was unsuccessful and then just let her through security anyway. We gave ourselves nearly two hours to pass though and did not even have time for a coffee because it took so long because of massive queues for security. Our return was no better with a 60 min wait for passport control. Unless it's absolutely necessary I will not use this airport again. I am surprised the airlines are not demanding higher standards, as ultimately it will be the airlines that suffer too when the passengers do not want to use this "tin pot" airport!

✅ Verified Review | Have travelled from Leeds to Malaga today and experienced shocking service from airport security staff. Management here seriously need to observe their staff (one particular man on X-ray / screening procedure was damn right rude and obnoxious), this put a real downer to the start of our holiday. He literally threw our toiletries back at us, ordering us to use an airport provided bag. Then was hollowing at everyone 'coats off, belts off'. Yes, of course security is key but his manner was shocking, so much so, that I will avoid Leeds Airport unless it's essential in the future. Management please get it sorted!

This mean-minded, grasping operation is not run for the benefit of the travelling public nor for the region it serves, but for the benefit of its owners Bridgepoint Capital and its investors. Two instances alone set the tone: 1) the outrageous £3 drop-off, pick-up charge which is inexcusable as it is extortionate, 2) the £1 non-refundable "hire fee" charged for the use of the baggage trolleys. How greedy and how unnecessary is that! And what sort of first impression does it give visitors to Yorkshire?

This airport needs a massive wake up call. We arrived at this airport yesterday afternoon 8/5/2017. Our flight from Dalaman docked at gate 14. You need a taxi to get from the plane to the terminal, its that far of a walk or out of decency they should put a bus on, this is not the first time this has happened to us, so we asked the Monarch staff if my 74 year old mum could get the "special assistance mini bus" to the terminal. Mum got on the bus and I went the way we were told, people were having to stop, one lady had to stop and find her asthma pump as she too was struggling to breathe, its dirty, scruffy and so stuck in the past. I had to wait for mum for 50 mins as the "special assistance bus" waits for people off other flights too, god forbid they use a bit of fuel having to go back and forth! Then to top it off because I had to wait for my mum, my husband missed the allotted 30 min £6 car park fee so they jumped it to £9, which fair enough if they were spending it on the airport and bringing it up to the 20th centurty. I would rather go further afield to a more up to date, friendly and clean airport. I vowed last time never to use this airport but 2 years later i mean it. Avoid at all costs.

✅ Verified Review | This is our local airport and what a shame the state it's in, we arrived checked in no problem then got to security which we breezed through with no issues. We opted to get a coffee and a bacon sandwich as that was the description given, anyway two sandwiches and two fat sandwiches (yes mostly fat) and gave them £14.00 for the privilege of warming them up. The seating we didn't sit on was absolutely disgusting, all the vynil was delaminating due to being wet too many times. I know they are doing up downstairs but come on people are excited about going away I'm sure most people who are going on there hols are smartly dressed and don't want to sit on shabby seats which for the cost of the food and drink the place should be a palace. Get a grip.

✅ Verified Review | The security at this airport are the rudest I have experienced anywhere in the world, I know security is fundamental but we were treated in a very abrupt manner. We had one security officer shout at my wife like she was a bold child, I asked a simple polite question to another officer and was again told in a very abrupt tone to just move, my wife was screamed at, "you just stay there". These officers were either under a lot of pressure or inexperienced to a professional standard. I will never use this airport again.