La Guardia Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 127 reviews
3/10
No Skytrax Rating
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4/10

"airport feels very old and outdated"

(United States)

Trip Verified | How is it possible that the Greatest City on Earth has this joke of an airport for domestic flights? The airport feels very old and outdated. Food court available only before the security. Once you pass security - there’s not much choice at all! Restrooms are not cleaned regularly. It’s time to modernize LGA - New Yorkers deserve better!
Experience At AirportArrival and Departure
Date VisitDecember 2017
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
1/10

"the worst I have ever been to"

(United States)

Not Verified | This airport is the worst I have ever been to. I have flown all over the world and have never experienced anything this bad. On top of the poor conditions the staff are rude and in no way helpful. I swore many years ago I would never use La Guardia again and after trying one more time I am comfortable never using this terrible airport again.
Experience At AirportArrival and Departure
Date VisitJanuary 2018
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages N/A
Wifi Connectivity 12345
Airport Staff 12345
no
1/10

"No good facilities"

(United States)

Not Verified | I have travelled many airports throughout the world. Terminal 1 in La Guardia is by far the worse! Free WiFi for 30 minutes, are you in the Stone Age? If your flight gets delayed, you do not have much to do. No good facilities to talk about. I do not think we will use this airport again.
Experience At AirportDeparture Only
Date VisitJanuary 2018
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
2/10

"a disgrace to this thing we call airports"

(United States)

Not Verified | La Guardia is a disgrace to this thing we call airports. Advertised $4 hot dog? Useless iPads will clear that up for you! $12 for a hot dog. Over $20 for a full meal. No restaurants for people who want something quick and cheap, and even the stores that sell fast snacks had terrible selection (they don't even sell Doritos). Literally every flight was delayed: we were misinformed multiple times about the extent of our delay, about whether or not we were waiting on another aircraft to arrive or if they were going to use a different aircraft. The WiFi is ridiculously expensive, hence the urge to write a terrible review during your free complimentary 30 minutes of wifi before you are kicked off and forced to pay! But, if wasting your own hard earned money and valuable time doesn't bother you, then you'll absolutely love this airport!
Experience At AirportArrival and Departure
Date VisitDecember 2017
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
1/10

"This is a terrible airport"

(United States)

Trip Verified | What moron thought up the airport bus system to rental cars. Two transfers, miss marked buses, inaccurate directions. Biden was mistaken, LaGuardia is not a third world country, it’s a failed country. This is a terrible airport. NYC should shut it down, tear it down, and start all over.
Experience At AirportArrival Only
Date VisitDecember 2017
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
4/10

"everything falling apart"

(United States)

Not Verified | La Guardia airport is a total zoo. When I flew back in 2014 it was a disaster, 3 years later nothing has changed. When AA took over US Airways they got Terminal C which is where the legacy US Airways routes including flights to Charlotte depart. Terminal C is awful, very small, limited food options and very little seating, the AA side of the terminal is bland while the Delta side is a lot nicer with iPads (with almost no apps) set up. Airport is very very old and very dirty and everything seems to be falling apart. Expect your flight to be delayed out of LGA flight rarely leave LaGuardia on time. Our flight ended up leaving 45 minutes late, check-in was super slow and so was security, most of the staff are completely clueless and have no idea what is going on. When arriving in LaGuardia they gave us the wrong carousel for our bags and after waiting 30 minute we finally found them at a different carousel on the other side of arrivals and the airport staff had absolutely no idea! While JFK and Newark can also have quite a bit of problems LaGuardia seems to be one of the worst, so avoid!
Experience At AirportDeparture Only
Date VisitJanuary 2017
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
1/10

"extremely disappointed with my experience"

(United Kingdom)

Not Verified | I have been flying 3+ times a year for the last 10 years. I'm extremely disappointed with my experience at La Guardia both the arrival and departure. When I arrived I felt as though I was boarding he subway, the smell was horrendous. When I was going through security for the departure I have never met ruder people.
Experience At AirportArrival and Departure
Date VisitNovember 2017
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
no
6/10

"food was extremely over priced"

(United States)

Unverified | When I departed the airport on a Saturday morning, security lines were really short but I was hungry for breakfast so I went to a restaurant. The food was extremely over priced. $4 for toast and $5 for water. Very upsetting but the good thing was that my flight departed on time. When I got back on Monday, I had a much better experience. The moment I got to the taxi line, the dispatcher got me a taxi and I was on my way.
Experience At AirportArrival and Departure
Date VisitOctober 2017
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
4/10

"This airport is a total disaster"

(United States)

Unverified | This airport is a total disaster. They are under construction so go figure. There is a lot of traffic due to the exterior color metrication. The TSA pre-check was fast. Once in the terminal there are a few restaurants and a couple of stores. Food and beverage prices are a little high, your typical airport prices. The airport crew can be a little nasty and not helpful. They didn't allow me to start inside the terminal as my flights kept on being canceled and got stranded there for 3 days. The construction means that some areas are closed, and everything feels right.
Experience At AirportDeparture Only
Date VisitAugust 2017
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
no
4/10

"airport is a total disaster"

(United States)

Unverified | This airport is a total disaster. They are under construction so go figure. There is a lot of traffic due to the exterior color metrication. The TSA pre-check was fast. Once in the terminal there are a few restaurants and a couple of stores. Food and beverage prices are a little high, your typical airport prices. The airport crew can be a little nasty and not helpful. They didn't allow me to start inside the terminal as my flights kept on being canceled and got stranded there for 3 days. The construction means that some areas are closed, and everything feels right.
Experience At AirportDeparture Only
Date VisitAugust 2017
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
no