La Guardia Airport

Customer Reviews

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Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 43 reviews
4/10
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4/10

La Guardia Airport customer review

Review by (United States)

Literally felt like -30 degrees in the morning and TSA had a big fan blowing right in your face making it feel ever colder in the airport! TSA line are super long. Early morning flights are the worst here - no one around for help, everything is still closed, employees and staff show horrible service and attitudes. My flights were only at 7am.
Experience At AirportDeparture Only
Date VisitAugust 2015
Type Of TravellerFamilyLeisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
2/10

La Guardia Airport customer review

Review by (United States)

LGA must be one of the worst airports. Took off from Terminal C today. There is no space to move around people. There is not enough seating in the gate area. Have an early flight? Good luck finding a cup of coffee or someone to help you at the food courts or quick stop places. Employee attitudes in these locations is horrendous, discourteous and rude. The only thing going for this out of date run down airport is proximity to the city
Experience At AirportDeparture Only
Date VisitAugust 2015
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Wifi Connectivity 12345
Airport Staff 12345
no
1/10

La Guardia Airport customer review

Review by (United States)

I don't know who this CIBO entity is. But, I do know if your looking forward to any recognizable name brand opportunities for food, forget it! The options were definitely pedestrian cafeteria fair at one end, and 7-11 style yogurt and cold pastries at the other. Everything looked bland and tasteless. My wife had chicken from a buffet style service that was in the middle of the concourse between C and D terminals. I mean literally in the middle, with lots of people pushing past with bags and sweaters flying. I'm not sure how it passes any kind of food sanitation inspection. The line for the burger grill was long and not moving at all. I decided to skip it all together. I wound up with a cup of coffee and a cold cinnamon bun for lunch. The D terminal gates have some nice looking booths with an iPad at each seat. But, not really functional. I broke out the Macbook and paired with my cellphone because theres no open Wifi connection that I could link to. So much space is devoted to these booths that there is very little seating. There were far more people standing than sitting and all the D gates were very crowded.
Experience At AirportArrival and Departure
Date VisitJune 2015
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
no
na

La Guardia Airport customer review

Review by (United States)

Arrived and departed from the central terminal at LGA recently and was blown away by the terminal. The central terminal is simply put horrible. On arrival we followed steps that lead us to exit the airport with what looked like we were entering the NYC subway to exit the airport. On departing the security line wraps around terminal inside if one is taking a Monday morning flight at 7am. Once past security and at the gate you are again taken back to a building where the roof is leaking in many places other airlines have installed their own AC units as the ones provided in the terminal do not work. As I finish this review a terminal building is coming but we will not see it for at least four years. If one mainly flies Delta or US Airways one will fly out of new terminal buildings so this will not be an issue.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping N/A
no
3/10

La Guardia Airport customer review

Review by (United States)

Just about the only thing LaGuardia has going for it is its proximity to Manhattan versus other NYC-area airports and even then you are at the mercy of traffic since there is no direct rail connection. I flew into and out of the Central Terminal Building (Terminal B) which I found to be cramped and dated. With construction going on a number of vehicles live-parking at curbside and no traffic control officers to speak of it took forever for my bus to make the loop of the airport to drop me off at Terminal B. Once inside there was not enough room for passengers to queue up at ticket counters in the landside area and the queues for the security checkpoints were spilling into the main terminal. Once past security your only food and beverage options were a coffee shop and two newsstands. Then once the flight boarded and pushed back we had to wait over an hour for our turn to take off - there were 20-25 planes ahead of us on a Friday late afternoon with otherwise good weather. The only redeeming factor was the striking view of New York and its environs upon departure.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
5/10

La Guardia Airport customer review

Review by (Canada)

Disorganized crowded busy. Use the airport as it is closest to family in the city. Otherwise would not recommend.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
10/10

La Guardia Airport customer review

Review by (United States)

I used to be a hater like most people but the newly redesigned Delta Terminals offer lots of comfortable and clean individual seating most with free ipads to use and plenty of outlets. The food options are great and tasty - from a salad bar and hot food bar to incredibly delicious gelato. I have traveled to 6 continents and more than 30 countries and I'd rate the new LaGuardia my favorite airport terminal or perhaps second only to Seoul South Korea.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
2/10

La Guardia Airport customer review

Review by (United States)

La Guardia manages to combine all the disadvantages of a large airport with the amenities of a tiny airport. From entry to embarkation or from disembarkation to exit it is a thoroughly unpleasant place to be. In our experience last week check-in (JetBlue at terminal B) was swift and efficient but that's the only positive part of the experience. Security was slow even though the line itself seemed manageable and amenities post-security were practically non-existent and the bathrooms not particularly clean. On our return our exit involved a half hour wait for a cab (though JFK can be worse on this count). I've been to many airports in the developing world in particular in Africa but have encountered few that are as unpleasant as La Guardia.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
4/10

La Guardia Airport customer review

Review by (United States)

Unintentionally retro decor as in "we haven't updated since the 70's" and that includes repairs. This sets the tone for your entire New York experience of dilapidation on a grand scale. The Security experience however was fast and far less hostile than JFK and there are plenty of places to recharge. Since I am a budgeting hound there's not much choice of airport when you locate a nice cheap airfare (sites like skyscanner or skypicker for this) but this is the least awful airport for those going in and out of NYC. The area is not good and its better to get a park and fly so your car will have the hotel security rather than leave your car at the airport. The wifi is pay-only and if there are any flights cancelled you will wish you were in hell instead of here. Forget trying to get here on the subway although you can take the buses. Taxis are plentiful and easy to get. So to sum up if nothing goes wrong and all the planets are just right you won't mind La Guardia too much.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
6/10

La Guardia Airport customer review

Review by (Canada)

Using LGA is like a trip back to the Seventies in some respects right down to the historic American and United Airlines logos still visible on building exteriors. The Air Canada United and JetBlue gates in Terminal B appear to have changed little since the Nixon presidency aside from the signage and the absence of smoking. Plastic coverings on the ceilings presumably due to leaks also suggest a facility badly in need of repair. Food and time-passing options in Terminal B are limited to three small food outlets a convenience store and a duty-free shop for Canada-bound passengers Wi-Fi is pay-to-use only. On the positive side security screening took only a few minutes at midday and I was at the gate within 60 minutes of leaving my Midtown hotel room. Recommended conditionally as the best of a bad lot for those staying in Manhattan.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
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