✅ Trip Verified
| What a shambles! Despite requesting a wheelchair for my elderly none was forthcoming at the check in desk. After waiting nearly an hour we gave up. There wasn't even a seat where we could wait. We struggled through security without any assistance and got through to the gate. To be fair the ground staff there were fantastic and found a wheelchair immediately. When I went to the airport website to check their policy for passengers requiring assistance I got a "Page Not Found" message. Why am I not surprised. In this day and age I really expect better customer service than this for a passenger with special needs.