Kona Airport

Customer Reviews

No Skytrax Rating
Terminal Seating N/A
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 3 reviews
4/10
No Skytrax Rating
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3/10

Kona Airport customer review

Review by (Japan) 17th September 2014

Dreadful airport especially when you consider who it serves: basically rich locals who can afford to live in Hawaii and tourists like myself coughing up $450-700 a night for a hotel on the Kohala Coast! The check-in area is very crowded and confusing. You hand your bag to a TSA representative through a door after going through the check-in procedure with the airline. The TSA security check had only two people checking passports and two lanes of screening machines and there was a line. It is an outdoor airport sitting on top of a dried up lava flow where it is usually sunny (imagine the heat!). Reminded me of how a cute small open-air airport like the one at Kho Samui works and this one does not. Sadly the one in Hilo isn't much better.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
3/10

Kona Airport customer review

Review by (United States) 3rd August 2014

Very small airport all facilities outside no television screens or boards to announce arriving and departing flights or gates no jetways and very limited food choices. Think of it as a kind of "traveling back in time" experience - in this airport you could easily imagine yourself to be in the 1960's if not earlier. A great place to produce a film about the transition from the propeller age to the jet age. Not such a great place to sit around for two hours waiting for a connection.
Queuing Times N/A
Terminal Cleanliness 12345
Airport Shopping 12345
no
7/10

Kona Airport customer review

Review by (Brazil) 20th July 2013

Smaller airport with almost all facilities outside. If it's a very warm or hot day passengers especially those waiting for departing flights can be uncomfortable. Limited seating. If one is flying to a destination outside of Hawaii you need to first send bags through agricultural inspection. This area can be crowded and confusing but a porter helped a great deal. Very limited choices to get anything to eat or drink.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes