Kolkata Airport

Needs major overhaul for an Airport to be classed as International airport. Poor baggage handling trigger happy security who take delight in throwing their weight around. Poor service/equipment for disabled travellers. Antiquated wheelchairs.

This airport is not an International Airport. It looks like a train station and it seems that the new integrated airport terminal is delayed by 1 year. Toilets are filthy international lounge is dirty and the immigration staff doesn't care. This airport needs serious upgrades to the terminal.

This airport reminds of a train station from 1950 that has never been cleaned or maintained. You are only allowed to check in 2 hours before your flight and must wait in the entrance area. If you love frequent body searches numerous x-ray machines and hand searches of your luggage then this airport is for you. Don't forget to make sure that at the security check desk they have remembered to stamp your luggage tags otherwise you will be forbidden from boarding your aircraft. Exchange your rupees before you get to the airport because the exchange booth is slow the rates very poor for exchange. In many ways the airport mirrors the city. On arrival line up to arrange a pre- paid taxi before you leave the arrivals area but be careful because they try and scam you by giving incorrect change and hoping that you won't notice. Then its off to find your cab by licence plate among the dozens of cabs waiting. This can be exciting in the rain while fending off beggars people trying to grab your bags and others who want to hold an umbrella for you.

The security in the domestic terminal is awful. In the mornings and evenings there is at least a 30 mins wait for security check. This airport handles less flights than Mumbai or Delhi - but rudeness of staff and inefficiency of service lack of facilities etc has been perfected to a fine art.

It has to be one of the worst airports in the world. I have travelled extensively and never come across anything like Kolkata airport - it's filthy and plain disgusting. First impressions are very important and airports needn't be flashy but they need to be clean and efficient. On my last visit in 2011 I was shocked and disgusted by the state of the airport - filthy inside and even filthier outside. The parking lot was littered with rubbish and there were beggars.

One of the worst airport I have travelled through and I am a Kolkata native. Both Domestic and International (in particular) are very small and dirty. Baggage handler requested money to get a baggage cart and help loading the goods onto it. Restroom needs cleaning. Sitting arrangement while waiting for boarding at international airport is bad with torn seats. One improvement over last 2 years is the immigration staff.

Poor facilities at the departure terminal. Announcements are few and hard to decipher! Though immigration was quick. Not enough place to sit while waiting for departure. And some of the corner seats were dirty and need to be replaced. While arriving one notice all the construction work going on there - still have a long way to go to catch up with airports abroad.

Upon arrival bus was provided to reach immigration building and same is true on return trip. There are no airport gates which is unusual for an international airport. Bathrooms need improvement and there is lack of ventilation and air-conditioning in the departure lounge.

A glum and grotty airport. The immigration officers were rude toilets filthy and the facilities not worthy of an international airport. For the approx. 30 meters from the gate to the aircraft I had to board a bus. What an utter waste of time and fuel.

Recent trip (April) thru Kolkata convinced me to never go there again. Airport Immigration and Security were rude and uncaring. Slapped our passports on the counter with a huffy-get out of here attitude. Security changed boarding rules regarding carry on baggage while we were standing in line. All personnel expressed no concern for flight departure time.