✅ Trip Verified
| I love visiting Maui but I don’t know if I want to deal with Hawaii airports anymore. This time, I was with my young daughter. The counter attendants literally walked away as we were checking in and didn’t come back! Then the machine printing baggage tags malfunctioned and since they had left, there was no one to help us. Finally the guy directing our places in line felt bad for us and asked one of the other attendants to help, and she made a really big deal about coming to the other side of the counter to help us! At the gate—no stores. I had bad heartburn at this point so I wandered back to shop for an antacid or something and left my daughter with our stuff at the gate. No luck, only jewelry, souvenirs and a restaurant, so I approached a security guard to ask—and lo and behold I crossed the “magic line” (that’s what he said!) and was out of the security zone. Many tears ensued as my petrified daughter had to find me and schlep all our stuff along to give me my boarding pass so I could go back through the TSA screening and then they forgot to tell her I needed my ID so we went through it all again, now we are getting really close to being late for our plane and my poor daughter is alone up there as I frantically try to get back to her (of course no one could help me get through the now-huge line any faster to get back to her). It’s just such an awful feeling to be surrounded by so many people that have no basic human kindness whatsoever.