Jacksonville Airport

Customer Reviews

No Skytrax Rating
Facilities 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 7 reviews
6/10
No Skytrax Rating
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10/10

Jacksonville Airport customer review

Review by (United States) 28th August 2012

Arrived on Southwest yesterday from Fort Lauderdale. JAX is modern. All public areas and bathrooms are clean and people are happy to provide assistance. There is plenty of good well-priced dining options. What a pleasure it is to use this facility!
Queuing Times 12345
Terminal Cleanliness 12345
Facilities 12345
yes
5/10

Jacksonville Airport customer review

Review by (United States) 14th August 2011

It is clean staff are friendly and TSA is a breeze. Plenty of food and drink options. It is a smaller airport and is very well laid out. I usually fly one of the larger airlines and connect to its hub. The fares for doing this are usually much cheaper with JAX.
Queuing Times 12345
Terminal Cleanliness 12345
Facilities 12345
no
5/10

Jacksonville Airport customer review

Review by (United States) 5th July 2011

Airport is Great. Security is very fast and I love the decor. The bathrooms were really clean. I also loved how you didn't have to pay for wi-fi and there are plenty of plugs to plug your electronics into.
Queuing Times 12345
Terminal Cleanliness 12345
Facilities 12345
no
4/10

Jacksonville Airport customer review

Review by 13th January 2009

Have only arrived here since we departed from another area airport (Orlando). Wish we had also departed from Jacksonville since it is so much smaller and quieter than Orlando. Picking up and returning rental cars seems quite easy as mentioned in other reviews. There are a couple of hotels on the airport grounds and others fairly close in case you have a late arrival or early departure. We arrived about midnight and the airport was pretty much closed in terms of restaurants and shops but that is common in most airports of this size and there were still a few personnel around to answer questions. Managed to find the phone to call our hotel for free shuttle pick-up. When visiting the area in the future I would definitely look into using Jacksonville or perhaps Daytona in lieu or Orlando.
no
4/10

Jacksonville Airport customer review

Review by 6th August 2008

Have used Jacksonville Airport on numerous occasions and enjoy this airport. I recently took a flight to DCA on 8-10-06 which was the first flight day after the terrorist incident in England. Security was noticeably increased however it was smooth as silk. Of course I did not bring onboard items that the news media had been talking about all day long as not being allowed but the security section of this airport is very very efficient. The TSA agents noticeably increased never once were unfriendly in fact it seemed that they were going out of their way to try and make a hard situation pleasant. This is a great airport and recommend using it whenever possible.
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/10

Jacksonville Airport customer review

Review by 26th March 2006

Recently was in Jacksonville for business; on my way in I was so fast at the curbstone that I had hardly time to examine the facilities at the airport. On my way out today I had plenty of time to look around; the no-queue security check (something all airports should introduce) gave me plenty of time for window-shopping. I appreciated dumping the rental car and walking straight into departures over the moving walkway. Landside of the security check is a small food- and shopping court with sufficient choice for the hungry traveller. Past security is a health and massage salon and several "souvenir style" shops. In concourse A there is sufficient opportunity to take a drink and have a snack. I have a two suggestions for improvement: put a some clocks on the wall in the concourses and try to bring in a bit more natural light indoors; change the brown wallpaint to white or blue. All in all Jacksonville International is one of the better airports I've visited.
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