Have only arrived here since we departed from another area airport (Orlando). Wish we had also departed from Jacksonville since it is so much smaller and quieter than Orlando. Picking up and returning rental cars seems quite easy as mentioned in other reviews. There are a couple of hotels on the airport grounds and others fairly close in case you have a late arrival or early departure. We arrived about midnight and the airport was pretty much closed in terms of restaurants and shops but that is common in most airports of this size and there were still a few personnel around to answer questions. Managed to find the phone to call our hotel for free shuttle pick-up. When visiting the area in the future I would definitely look into using Jacksonville or perhaps Daytona in lieu or Orlando.