Ibiza Airport customer review
Review by Ian Fraser (United Kingdom) 13th November 2013
Made our annual visit to Ibiza in September. Some changes some good some bad. The good now a silent airport no plane announcement but the gates are now available on line 24hrs before and put on the boards 1 hour before departure verbal announcements happen if this changes. Plenty of seating in the departure areas and all together a pleasant airport to sit and wait for departure. The bad most arrivals are bussed to the terminal last year and previous it was a 75 yard straight to passport control now they have put in walkways and it is now about 600 yards to walk up and down for old people us not good especially when easy to adjust the straps and cut down the walking distance when little arrival traffic. Getting out similar this year now 3 funnels for customs which feed into each other creating one big bottle neck with those who are leaving it to the last minute trying to push through to the front have made what worked into a disaster. Took us an hour to get through customs and we were nearly the last plane leaving at this time.