Hyderabad Airport

Customer Reviews

No Skytrax Rating
Terminal Seating N/A
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 26 reviews
6/10
No Skytrax Rating
Sort Reviews by :
Show
3/10

Hyderabad Airport customer review

Review by (United States)

The airport is spacious and modern but immigration and security are from the middle ages. Security is a joke with rude untrained personnel and the immigration officials who I dealt with had trouble understanding my passport. One of them kept turning it around and around as if he expected something to fall out. Shunted off to another official only compounded the problem. It was wonderful to put them in the rear view mirror.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
10/10

Hyderabad Airport customer review

Review by (United Kingdom)

A surprisingly pleasant experience no hassle no fuss. Only complaint is long queues at immigration but no different than any airport I've experienced. From collecting baggage to walking out of airport must have taken less than 30 minutes. Definitely not the India I used to know.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
9/10

Hyderabad Airport customer review

Review by (India)

Hyderabad is my home town and I must say is a very good airport in comparison to other bigger cities. The washrooms are clean and tidy. Not much to complain. Very good shopping arcade but rates are high. Overall an extremely well managed airport.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
10/10

Hyderabad Airport customer review

Review by (India)

I have used this airport almost on a fortnightly basis from the time it was opened. It is easily one of the most efficient clean and traveler friendly airports I have seen. Check-ins are faster security check is hassle free wash rooms are impeccably clean baggage has never been mishandled even customs clearance is smoother. I can check-in hours prior to the flight and still would not feel bored. Should be considered as one of the best airports in the world in its category.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
8/10

Hyderabad Airport customer review

Review by (United States)

Traveled HYD BOM and after 4 years since opening its still a great airport. Very well maintained with almost no lines for security. Food stalls very well priced and everyone very helpful. Would not hesitate to use in the future.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
9/10

Hyderabad Airport customer review

Review by (Australia)

I have been using Hyderabad airport since it commenced operations. What I am really impressed with is that they have maintained this airport to the initial high standards. The design and look and feel are very contemporary and I like the way they have incorporated local art. I have visited the new airports at Delhi Pune Mumbai Bangalore etc. Easily the best airport in India.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
4/10

Hyderabad Airport customer review

Review by (India)

The departure concourse is a little cramped but with decent natural lighting. The arrival concourse (called the airport village) is very disappointing - one has to pay Rs. 20 to just walk in and use the amenities in the arrival area those being only shops. And the paid mostly unclean toilets in the level add to the stink. For those passengers departing from the airport one walks into a swanky hall with the check-in kiosks. (Online baggage screening here- so no problem of a separate security check for baggage). Followed by a security check the passenger may proceed to the gates. There is a beautiful view of the airfield and seating is extensive. Food is sold at inflated prices here and plenty of toilet amenities duty free stores etc. The arrival and transit is swift but the airport could have done things way better than that. The staff courtesy could improve.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
9/10

Hyderabad Airport customer review

Review by (India)

Flown into and out of HYD about 6-7 times in the last one year on flights to BOM Pune and Goa. It is a clean and extremely functional area. The only problem is the lack of eating establishments once past security. Otherwise the staff and functionality of the airport is great. Arrivals is always quick and easy and eating outside the airport offers many choices. very happy to use the airport.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
7/10

Hyderabad Airport customer review

Review by (United States)

This is a beautiful airport but the service provided does not live up to its mark. My husband a first time visitor to India and I got cheated with weighing the luggage at the Jet airways ticketing counter. They calibrated the scale to show few extra kgs on our luggage and were trying to ask for a bribe. This can be avoided by installing weighing machines near the ticketing booths like Bangalore airport did for passengers.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
8/10

Hyderabad Airport customer review

Review by (Australia)

I used Hyderabad as a transit airport during my recent Pune-Chennai trip. I had a 60-minute transit at the airport between two Jet Airways' flights and ground staff at Pune airport warned me about the possibility of me missing the flight. The airport had a separate route for the transit passengers which made life easier. Overall the facilities were top-notch for the domestic passengers with sufficient food outlets and shopping options. Unlike in many of the other Indian airports the food outlets provide receipt for the purchase as a practice without being requested for.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
1 to 10 of 24 Reviews