Hyderabad Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 36 reviews
6/10
No Skytrax Rating
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3/10

"arrivals at this airport was very bad"

(Netherlands)

Unverified | Compared to departure, arrivals at this airport was very bad. Baggage carousels and staff response is very bad. You have to wait in long queue’s after a long flight which you’ll feel exhausted. Lots of WiFi connections will be available but none of them will connect if you’re coming from abroad without Indian sim, it’s very difficult to even make a phone call at this airport.
Experience At AirportArrival Only
Date VisitDecember 2016
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
no
2/10

"bad arrival and pick up arrangements"

(India)

Verified Review | Very bad arrival and pick up arrangements. Very narrow way out and confusing taxi pick up point. Actually no pick up point unless you are riding an airport taxi. If you have pre-booked cab then god save you. You might have to walk almost a kilometre before you get your cab. Most passengers are confused and have no clue where to go. Even the prepaid taxi counter is bad and has no queue and you can barge in. Counters also have a display that they do not accept credit cards and expect you to bring exact cash. I come here almost every 2 weeks. Departure is decent but arrivals are stupidly bad.
Experience At AirportArrival Only
Date VisitSeptember 2017
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
9/10

"very well organised and efficient"

(Australia)

Verified Review | Arrival: Fast and efficient, easy to understand with sign boards all over the place. Once you come out, easy to locate transportation and hotel options and very neat and clean eateries. Departure: Very well organised and efficient at check in counters. Post security check the shopping options are plenty and the look and the feel is truly fantastic. No smelly washrooms here!
Experience At AirportArrival and Departure
Date VisitNovember 2016
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
6/10

"a good airport for transit flights"

(Singapore)

Verified Review | Due to more domestic flights serving the airport than international flights, the queue to the baggage checks at the domestic section of the departure hall is very long. It took me about 30 minutes to get my baggage checked by the machines because of the queue. Therefore I can imagine queue at the Immigration counter for outbound international flights will be longer. The passenger terminal building looks smaller than Changi Airport Terminal 1 and passengers are not allowed to access to the airport offices of airlines unfortunately. One has to engage the Information counter staff's help to call the relevant airline office staff to arrange a meeting and therefore almost impossible to get any airline travel brochure. One can only buy tickets through the windows of the ticketing offices of the airlines next to the entrance of the building. The Plaza Premium Lounge after the Immigration serves healthy Indian food and it is the most attractive place of the airport to be in. There is the airport transit hotel in the basement managed by the Plaza Network of lounges while the Novotel Hotel of the airport is way outside from a passenger's view at the airport, meaning one has to travel by taxi to reach the Novotel Hyderabad Airport Hotel. Overall, it is a good airport for transit flights to Chennai, Vijaywada and Coimbatore.
Experience At AirportTransit
Date VisitNovember 2016
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
5/10

"a most boring airport"

(United States)

Immigration at Hyderabad Airport took more than one hour, very frustrating for many many passengers. Lack of adequate immigration staff today. Also, for entire two hour period at airport, there is only one song being piped throughout the airport. Does airport really lack ability to add a stock of instrumental music? It is a most boring airport.
Experience At AirportDeparture Only
Date VisitNovember 2016
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Signs 12345
yes
5/10

"pleasant and user friendly"

(India)

Departures is well organized. Terminal is pleasant and user friendly. However, arrivals is a nightmare. Have to walk to pick up point D to get into a car service. In addition, depending on the time of arrival, payment of parking sometimes takes as long as 10-15 minutes. The charge for picking up at the arrivals is 500. Perhaps the only airport charging such amount for a curbside pick up.
Experience At AirportArrival and Departure
Date VisitJuly 2016
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
9/10

"clean and well organised"

(India)

I find this airport to be very well organised and on par with some of the international airports. The departures and arrival areas are clean and well organised. A wide range of amenities are available for travelers in the waiting area and one can spend a decent time after check in.
Experience At AirportArrival and Departure
Date VisitDecember 2015
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
7/10

"really pleasant in the early morning"

(India)

I've been to Hyderabad airport a couple of times. It is really pleasant in the early morning without much hassle. There are adequate check-in counters. Security is good and the staff are friendly and cooperative. There are also some plush lounges for the business and first class travelers. It has sufficient number of aerobridges compared to other indian airports. Infrastructure is amongst the best in India. The only negative is that they don't provide unlimited access to the internet while in the airport, apart from this RGIA is surely worth a visit.
Experience At AirportArrival and Departure
Date VisitJuly 2015
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
3/10

Hyderabad Airport customer review

(United States)

The airport is spacious and modern but immigration and security are from the middle ages. Security is a joke with rude untrained personnel and the immigration officials who I dealt with had trouble understanding my passport. One of them kept turning it around and around as if he expected something to fall out. Shunted off to another official only compounded the problem. It was wonderful to put them in the rear view mirror.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
10/10

Hyderabad Airport customer review

(United Kingdom)

A surprisingly pleasant experience no hassle no fuss. Only complaint is long queues at immigration but no different than any airport I've experienced. From collecting baggage to walking out of airport must have taken less than 30 minutes. Definitely not the India I used to know.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
1 to 10 of 32 Reviews