Hong Kong Airport

The airport was good. The terminals were clean. There were many shops restaurants and cafes. However I think they should add more seats for passengers.

Had the honor of using HKIA last month when I flew on CX to TPE via HKG. Arrival time into HKG 1200.Though the terminal is quite crowded I managed to pass security rather fast and was at the gate of a flight about to open for boarding. Asked the staff if she could accept me on this flight instead of the one departing at 1555. In no time I was already seated comfortably inside the cabin of a B777 to Taipei. However if you land at HKIA during the peak going through security is a pain! So time yourself if you want to avoid the queue. The concourse is spacious not as crowded as Changi! HKIA certainly score points here. If you ask me to vote for the world's best airport HKIA is definitely my choice! I loved using HKIA for my trip to Taipei even though there are direct flights from SIN. The toilets are very clean indeed! However the food prices are quite steep! My forthcoming trip also to Taipei will see me using HKIA again.

Being one of only three 5 star Skytrax rated airports in the world it doesn't take long to see why. The airport is incredibly clean well sized and has plenty of on site amenities. On arrival I was through immigration in next to no time but the walk and then train ride from the gate was maddeningly long. The Airport Express train is one of the most expensive options to get to the city but by many standards is still an absolute bargain. My one big gripe with Hong Kong airport is actually about how functional it all is. Style makes way for function in everything. It is an incredibly boring affair with no flair or flourishes to make up for the monotony of it all. Personally I found the signage to be okay not brilliant and not nearly as good bright yellow signage commonly found in European airports. Some of the amenities are also really expensive ($200HKD for a shower seemed rather steep to me!) and the facilities for eating and drinking landside are a little lacking (Terminal 2 is better but most airlines use Terminal 1). One more moan - The time from gate to takeoff. The captain on my flight warned us that the taxi would take at least 20 minutes at minimum and that this is a regular affair at Hong Kong Airport. I have also learnt from several sources that Cathay Pacific leave transfer times between connecting flights that they have booked perilously short. Passengers have to be rushed through the airport by staff who meet them at the gate. They manage to get onto their connecting flights but sadly their luggage doesn't join them! Putting my moaning to one side this is a good airport with an excellent reputation and I can see why.

We passed through this airport twice in the last few weeks for one night stopover each way en route to Italy. I have been here before over a year ago. It is clean efficient with a variety of options for food plus many options to get into the city. I found the signage easy to read and understand everyone was very helpful and maybe I am easy to please but no long line ups anywhere it was pretty easy to get through each time no long waiting lines. This time we arrived about 9pm on a Thursday night and 7am on a Tuesday morning. Departed midnight and 10.20am respectively the following days after arrival (just being one night stopovers) so there were a variety of times and none caused us any issues or problems.

Very nice staff service clear signage. Easy to pass customs and immigration and only let down is the long walk after train. Otherwise duty free shops are fully equipped. Facilities are great - toilets are clean. We were at Gate 60 but the staff at the gates weren't as nice as at check-in. Some airlines (e.g. Air France) now requires you to check-in at automatic machines instead of check-in desks which is a let down. It is hard to understand so we went to the customer service desk and from then on the airport was awesome. Would highly recommend.

Terrible queues at immigration especially if you land between 12-2pm average waiting time is at least 30-45mins. Most of the time not all immigration counters are open. Long queues at restaurants/food court. The only upside is the shopping.

I booked and enjoyed 15-hour and 13-hour connections for travel this past week. Huge open areas for walking and great tarmac views of heavies from all over the world. Visited 6 OneWorld lounges. Took a bath free meals (first class international). Numerous high-end shopping opps for those who can afford it. Great place for a plane enthusiastic to spend a day. Also there are pay-in lounges with showers. Great variety of eateries at least 3 Starbucks.

We have come to this airport many times and find it is fine. Strong points: Modern design air bridges for all aircraft's. Weak points: Immigration : we spent up to 1 hr at the queue and my kids had to go to toilets twice at midnight. Long distance to walk far from city centre.

I live in Hong Kong so pass through this airport a lot! It gets top scores but other than in comparison to other Asian airports I don't really understand why. It's not convenient to get to the Airport Express is only really suited for business men rather than locals and is also expensive (100$!). The busses are slow the airport is a long way from anywhere on an island. This is gripe number one because I often go to collect visitors so I make the trip far too often. My other gripes are that immigration is painful. I am resident but still need to queue up (albeit in the residents queue) which is better than most visitors - but still far too long especially on departure. The food/shop choices are poor. There is always an enormous queue for the food outlets none of which are any good (a basic sandwich shop would be nice) maybe McDonald's is the most popular (and cheapest). There is no cheap coffee either (except at McDonald's) and the shops are almost without exception fashion clothes watches etc. (all super expensive) which are useless for most people. Security is on the whole (surprisingly) sensible (that is not too strict on the >100ml liquids) and fast. It's clean and has a viewing deck (which costs money another sad point). Overall it's a shame this is my local airport given how far away it is from anyone and how pricey all the shops are. It's only saving grace is that the time to the airport is basically unchanging from most places so you can minimise your time there by leaving as late as possible!

Probably the best airport I have been to in years. Wonderful navigation inside the terminal lots of space and light. Check-in security and immigration formalities were very fast and efficient. Lots of ways to get to the city - numerous buses MTR and taxis. ATMs are conveniently located around the building. Great selection of cafeteria and shops. Many toilets on each floor. Very convenient airport indeed.