Hong Kong Airport

Not Verified | Transited HKG airport twice within 8 days, and on both occasions experienced abrupt service at the Security Check area, and overpriced food and drink.

✅ Trip Verified | The airport is enormous and I had trouble finding directions to my boarding gate. Luckily one of the airport staff was willing to escort me to the boarding gate. I was impressed with the customer service.

✅ Trip Verified | Check in counter pretty much packed with passengers. Managed to grab a coffee from the newly opened Starbucks before security. It took me less than 10 minutes from the Cathay Pacific business lounge to boarding gate at terminal one. There's plenty of stores at the departure area.

✅ Trip Verified | I can definitely feel the hustle and bustle vibe as I step into the airport. It looks like the airport is returning back to what it was before the pandemic. People were dragging their suitcases and rushing to the check in counters in all directions. The waiting line at the check in counter was definitely longer than I last traveled back in 2020, but frankly acceptable because the flight was quite full. Despite my boarding gate was at the Terminal 1, I spent a little bit of time visiting the newly opened sky bridge, which is located between Terminal 1 and its satellite terminal. It is quite amazing to witness aircrafts taxiing beneath the sky bridge.

✅ Trip Verified | World class airport! I'm touched to see the airport is packed of travelers and tourists. Waiting time takes a bit longer than pandemic because of insufficient ground service staff accommodating the unexpectedly amount of tourists. I hope the airport authority can hire more staffs ASAP. I'm also happy to see there's new restaurants. Had a chance to try the Taiwanese food and it was great. Security is quick and air train comes very frequently. Great experience.

✅ Trip Verified | The airport still looks great overall and I notice a few improvements and enhancements. Self check in with ID/passport scanning before security is available, a few new brand stores are open. However, food options is still rather limited, which I hope the airport can improve it by bringing back the restaurant businesses and/or adding new restaurants to the airport.

✅ Trip Verified | The airport is crowded again compared with the last 3 years. I experienced a long waiting line in both check in area and security area. I notice a few stores opened. Managed to take a light meal at one of the fast food chains before entering the departure area.

✅ Trip Verified | The terminal is clean, a huge amount of check in counters but there was not too many people at the airport. Thanks to the Emirates' poor ground service, I had to wait quite a long time to check in my baggage because there was some issues going on. There were several dining options at the check in area but more restaurants inside the departure area. I did see some shops are closed but I was still able to check out a few shops and duty free stores before reaching to my boarding gate. To sum up, I had a great experience at the Hong Kong Airport.

✅ Trip Verified | Since there is no PCR procedure, the whole process from checking in baggage to the boarding gate was smooth. The e-security gates and e-boarding gates were quick, but I'm also concerned about collecting personal information since taking facial photos will be required during the process. Some stores and restaurants are open at the airport, but not all of it. I guess more and more stores and restaurants will reopen as traveling becomes normal. Other than that, everything is just about the same like before. Keep that up.

✅ Trip Verified | Finally I came back to the airport as I'd have a business trip to Taiwan. The airport is hustle and bustle once again. Check in was smooth despite there was quite a long line. The airport has good cleanliness. Some shops at the departure area are opened. Passing through the security was smooth with no major issue.