Hong Kong Airport

Very efficient Airport, good signage plenty of seating and plenty of clean good toilets. Visited the Wing and Bridge lounges which were very relaxing with a good choice of foods. Transiting from arrivals to departure through security was efficient and smooth. Signage is very good and departure boards very easy to read and many dotted around the airport. Nice and spacious and kept nice and cool.

Signs are clearly and logically arranged and designed for pax. Toilets are always clean with staff standby however, the number of toliets are not enough. Sometimes 1-2 mins queue outside toliets is common. Security check at the airport is efficient but not very friendly of the staff. A great variety of restaurants located both in departure hall and around Boarding hall. However, the food price is a bit expansive than any other places in Hong Kong. The clarity of the announcement is ashamed as she carried a heavy hongkongese accent. It's a bit hard to listen if people didn't get used to it especially listening to it in a very broad area.

Expected a lot from this airport, but completely underwhelmed. Nice airport with lots to do, but sadly overshadowed by the horribly rude airport staff, who all need training in customer service - in the restaurants and at the gates. I also don't expect to be followed around a duty free shop with people trying to sell me things - it's not a market.

Hong Kong Airport overall is good. The airport service is up to the standard. However, the washroom cleanliness needs to be given attention. Also, the restaurant choice is much less near the gates 40 to 80. The train for transit is terrible recently, the brake seems to have some problem. It always makes a hard stop which never happened before.

Unfortunately I cannot be so proud of the airport of my hometown, although Hong Kong International Airport is in the top ten list of the world's best airports. It is unarguable that the airport provides a wide range of facilities and dining options, and the ground service is one of the most efficient in Asia. However, having been required to travel on a small aircraft (A320-200), I had to use the open spots instead of the boarding gates. One bus was used to carry all passengers on my round flights to and from the terminal and I could not believe how crowded it was in the bus. Ground staff were not very friendly, a big contrast with the lovely Japanese staff members I met just moments before arriving at Hong Kong. The shops are all luxury shops and I would not even bother entering the stores as they are the same stores with those in other places in Hong Kong. Hong Kong International Airport is an extremely convenient one yet it is not at all welcoming.

Everything about the airport is excellent and the signage, staff to help, attitude of those staff members and shopping, seating and getting around - all are firat class. Toilets are clean. The people of Hong Kong are so kind, caring and helpful, especially to older travellers and Hong Kong arport reflects this throughout. A pity we in the UK can't copy the model.

HKG is keeping its usual high standard, with excellent clear signage all over the terminals, food and beverages outlets are greatly spotted almost everywhere, the minus points are - they do not open 24 hours, unless many other outstanding airports in Asia. Staff are generally friendly and mostly bi/tri-lingual. Transportation to/from the airport is a breeze, and again - there is lack of night transportation services after midnight, you probably need to take a cab. Well, immigration and customs are efficient, unlike BKK. All in all, HKG still my favourite, but I can see that SIN will somehow replacing it soon?

Hong Kong airport is easy to navigate - good shops, food and beverages are okay. I didn't like security due to long lines. The cleanliness was okay, seats could have been upgraded and cleaner but nothing too much to hate about the airport. It has a special place to plane spot which is one of my favorite spots to watch flights land and take-off - not many airports offer this now.

Airport was nice and clean with plenty of duty free shopping. Staff are not friendly. Security apparently don't like scissors and will confiscate all including plastic kid scissor and 1/2 inch metal scissor. No clear policy posted. Would not allow drinks purchased inside secured terminal area to be brought on the plane.

Rude rude rude. I've had rude and grumpy service every time and I've been to this airport at least 10 times. Customer Service is non existent. Try to ask a question and theyre impatient and annoyed. They practically shoo you away. Shops and restaurants are great though. I do wish everything was closer together and more outlets in Arrivals.