"sleep pods which would be really useful"
N Richards (United States)
✅ Trip Verified | At the end of the terminal, there are sleep pods which would be really useful if you have long delays. What is even more interesting is that these pods are electronically manned just like many major airports. There is also now a bus connecting directly to the city!
Experience At Airport | Departure Only |
Date Visit | January 2018 |
Type Of Traveller | Solo Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | yes |
"unacceptable waiting times"
D Anderson (United Kingdom)
❎ Not Verified | Terrible, unacceptable waiting times for immigration and baggage. Standing and waiting for 90mins. Baggage seemingly drip fed by a single employee. No opportunity to buy water or soft drinks while waiting. A brand new terminal utterly wasted by inefficient practices.
Experience At Airport | Arrival Only |
Date Visit | February 2018 |
Type Of Traveller | Business |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |
"lots of space to sit and rest"
H Pham (Vietnam)
✅ Trip Verified | Great airport. Quick check-in and passport control. Security went smoothly and did not take very long. Breakfast was good in the lounge and close to the gate, so that was very nice. Very clean, lots of space to sit and rest. Hopefully flying soon again.
Experience At Airport | Departure Only |
Date Visit | February 2018 |
Type Of Traveller | Solo Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | yes |
"Not a bad place to lay over"
T Huang (Vietnam)
✅ Trip Verified | There was plenty to see and do, and come sleeping time, plenty of seats with no armrests. The cleaning women chirped like magpies as they went through the terminal – a drawback when trying to sleep, but that only goes to show that the cleaners are there, working hard. Free WiFi throughout the terminal, free drinking water and smoking lounges. Not a bad place to lay over!
Experience At Airport | Departure Only |
Date Visit | January 2018 |
Type Of Traveller | Business |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | yes |
"very friendly and welcoming"
Đinh Thị Xuân (Vietnam)
✅ Trip Verified | Good experience with the new T2 International terminal. Nice looking, clean, comfortable space. Much better staff care with useful information. Airport almost empty at night, 99% privacy. Customs are fast: you will not face much screening or finger printing like airports elsewhere in the world. Most customs officers are very friendly and welcoming.
Experience At Airport | Departure Only |
Date Visit | January 2018 |
Type Of Traveller | Solo Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | yes |
"a modern, spacious place"
Do Manh Tuan (Vietnam)
✅ Trip Verified | Once you make your way beyond the long lines to check in, Hanoi's international airport is a modern, spacious place to hang out while you wait for your flight. Fast food chains, coffee shops, and souvenir shops line one wall, while huge windows overlook the soon to depart airplanes on the order.
Experience At Airport | Departure Only |
Date Visit | January 2018 |
Type Of Traveller | Business |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | yes |
"well organised and with good signage"
15 reviews Michael Papalamprou (United Kingdom)
✅ Trip Verified | Hanoi airport is very new (opened 2014) and has two terminals - international and domestic (there is also a VIP one). Used both. They are definitely first world airport terminals, spacious, well organised and with good signage. Airport wifi is free. Brilliant experience, no delays, well done Hanoi!
Experience At Airport | Arrival and Departure |
Date Visit | November 2017 |
Type Of Traveller | Couple Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | yes |
"Terrible immigration services"
Quang Nguyen (Vietnam)
✅ Verified Review | Terrible immigration services at Terminal 2 for international passengers: The organization of the waiting lines are very uncommon in comparison to other airports such as ICN, HND, NRT, SIN. Immigration staff are so unfriendly and their English is not good. I felt like I was in North Korea. Need to bring more good F&B brands to the airport, both T1 and T2, such as Starbucks, McDonald's and other franchising brands. Need to take care of the toilets for both terminals.
Experience At Airport | Arrival and Departure |
Date Visit | November 2017 |
Type Of Traveller | Solo Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | yes |
"simple and fast"
12 reviews Hung Nguyen (Vietnam)
✅ Verified Review | I arrived the domestic terminal (T1) of Hanoi Airport from Ho Chi Minh Airport. It took a long time for the customers to get the checked luggage. Fortunately, the confirmation process for the luggage was simple and fast. Moreover, the public transportation from Ha Noi Airport to the center of Ha Noi city was only bus which was comfortable for solo travelers.
Experience At Airport | Arrival Only |
Date Visit | August 2017 |
Type Of Traveller | Solo Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | yes |
"I did not wait too long"
12 reviews Hung Nguyen (Japan)
✅ Verified Review | This airport has two terminals, I took my flight from the international terminal (T2). There is a shuttle bus between two terminals (T1, T2) for people transiting at this airport. For the terminal signs and directions, they were clear for foreigners to understand and follow. There were also many lines so I did not wait too long for security checking and immigration. However, the problem is the cleanliness of both the floors and toilets. Moreover, there was no electricity plug for charging in the waiting room. The food and beverages were good especially the Vietnamese traditional food such as "pho" or spring rolls. The wifi connection was not stable so it took a long time waiting for the connection.
Experience At Airport | Departure Only |
Date Visit | August 2017 |
Type Of Traveller | Solo Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | yes |